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Citigroup Global Citi Commercial Bank Compliance Head in London, United Kingdom

Serve as the global senior Citi Commercial Bank (CCB) product compliance risk officer for Independent Compliance Risk Management (ICRM). Responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and delivery of a risk management framework that maintains risk levels within the firm's risk appetite and protects the franchise. In addition, engages with the ICRM product and function coverage teams, in order to partner to develop and apply CRM program solutions that meet business and customer needs in a manner consistent with the Citi program framework.

Key Activities include:

  • Providing senior global compliance coverage to the CCB Global Product. Provides compliance guidance on business and related product rules and regulations relating to operational issues, transactional approvals and the application of internal compliance policies for day-to-day activities.

  • Directing the design, development, delivery and maintenance of best-in-class Compliance, programs, policies, and practices for ICRM. Translates ICRM strategy and goals across Citi’s clients, products, and geographies; provides direction and guidance on the programs.

  • Staying abreast of relevant changes to rules/regulations and other industry news including regulatory findings.

  • Providing oversight and guidance over the assessment of complex issues, structures potential solutions and drives effective resolution with other stakeholders. Provides advice to the business on an ongoing basis on new initiatives, new products, acquisitions, and client-related matters with respect to applicability of policies, resolution of potential red flags or other client/transaction-related compliance escalations.

  • Representing Citi on critical regulatory matters as required. Serves as liaison with regulatory examiners, Internal Audit, and external auditors on critical Compliance issues and oversees the implementation of related remediation. Collaborating with other internal areas including Legal, Business Management, Operations, Technology, Finance, other Control Functions, and In-Business Risk to address compliance issues which may impact the assigned function/business/product.

  • Supporting the business in performing timely compliance reviews of new transactions and/or products

  • Managing ICRM initiatives as required, such as the implementation of new Compliance systems, controls, and related project management work efforts.

  • Assisting in the development and administration of Compliance training for the assigned function/business/product.

  • Overseeing the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to the function/business/product.

  • Analyzing and scoping the impact including applicability of new and complex regulatory developments across the assigned function/business/product, including cross-border impact.

  • Assisting in the establishment of ICRM policies, procedures and controls to comply with these new or changed laws and regulations.

  • Mentoring and developing junior staff.

  • Participating in industry groups and trade association working groups or other forums;

  • Additional duties as assigned.


Required: Bachelor’s degree; 7 years plus experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; strong working knowledge of the assigned function/business/product and related laws and regulations. A strong understanding of Commercial Transactions and/or Banking business.

Preferred: Advanced degree (e.g. JD, MBA)



  • Highly motivated, strong attention to detail, team oriented, organized

  • Excellent written, verbal and analytical skills

  • Strong communication and interpersonal skills; strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging

  • Ability to interact and communicate effectively with senior leaders

  • Significant knowledge and expertise of Compliance laws, rules, regulations, risks and appropriate controls

  • In-depth compliance and / or regulatory and / or legal knowledge of one or more areas of transactions related to Commercial Banking and Banking.

  • Experience in the design and implementation of Compliance programs

  • Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders

  • Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse Business/Function

  • Experience with and previous exposure to internal or external control functions and regulators

  • Ability to challenge Business/Function management and escalate issues when appropriate

  • Strong track record of effectively assessing and managing competing priorities

  • Comfortable navigating complex, highly-matrixed organizations

  • Comfortable acting as an agent for positive change with agility and flexibility

  • Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views. Strong presentation and relationship management skills are essential

  • Subject matter expertise in area of focus

  • Related certifications (as applicable) desirable

Job Family Group:

Compliance and Control

Job Family:

Product Compliance Risk Management

Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.