Job Information
Warner Bros. Discovery Director, Technical Program Management in London, United Kingdom
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role...
Warner Bros. Discovery's DTC technology and product organization sits at the intersection of tech, entertainment, and everyday utility. We are continuously leveraging new technology to build immersive and interactive viewing experiences. Our platform covers everything from search, catalog, and video transcoding, to personalization, global subscriptions, and more. We are committed to delivering quality user experiences, ranging from video streaming to applications across connected TV, mobile, web and consoles. As a pure tech organization, we are essential to Warner Bros. Discovery’s continued growth, building world-class products from the ground-up for our iconic brands like HBO Max, Discovery Channel, CNN, Food Network, HGTV, Eurosport, MotorTrend, and many more.
We are hiring a Director, Technical Program Management to join the Global Partner Integration team and support the EMEA/APAC affiliate expansion roadmap. The Global Partner Integration Team, within the DTC Global Platform Team, owns and manages Go to Market partner integrations for WBD. These integrations focus on back office systems, such as authentication, shared identity, billing and entitlement services, along with apps places on affiliate owned equipment (Set top boxes). These integrations enable our partners to sell or bundle our services to their customers, and allow those customers access throughout our experiences. This team works with external affiliates and partners through the lifecycle of the integration, along with internal engineering, distribution, product and other stakeholder teams to efficiently launch these integrations.
Your Role Accountabilities...
In this role, you will:
Lead a team of Technical Program Managers who will lead cross-cutting technology initiatives with digital distribution partners, including new platform-specific features and launching our apps on new devices or operating systems
Drive/ own the E2E program and status communications across multiple global engineering teams
Work with cross-functional teams to define and schedule work to develop key features and maintain quality partner integrations
Stay connected to digital partners by building solid relationships with key technical contacts and participating in regular syncs as a representative for the Direct to Consumer Technology organization
Evaluate implementation options and drive technical conversations with partners and engineering teams
Qualifications and Experience...
The ideal candidate has a proven track record of developing, executing complex technical programs while regularly engaging stakeholders (both internal and external) to secure commitments, manage risks, identify the critical path and spot edge cases. You have experience being a team leader, have exemplary written and verbal communication skills and proactively report to both technical and non-technical stakeholders accurate program status, critical risks/ issues or escalations needed and proposed solutions. You have a proven track record of building and strengthening relationships with key stakeholder groups and external partners. The ideal candidate has had experience working with multiple partners/ vendors and maintaining partner relationships while holding teams accountable and driving the overall delivery of the program.
They must have strong organizational skills, and the ability to create, document and enforce processes that ensure scalability of technical integration programs. They must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. The ideal candidate will contribute significantly to team planning. You show good judgment, making trade-offs between immediate and long-term business needs and share your learnings and knowledge with the team.
Minimum of 12+ years of Technical Program Management leadership with a demonstrated track record of leading and overseeing program management teams, as well as your own initiatives
Strong people leadership experience, including talent selection, engagement, growth and retention.
Foster a culture of continuous improvement through mentoring, feedback, and metrics.
Establish all operational metrics and support for the programs they lead.
Ability to work across multiple resources and orchestrate multiple activities with speed and agility.
Report of the status of the overall program to the senior tech leadership team and above.
Consistently bring strong, data-driven business and technical judgment to decisions
Clear, concise, accurate communication (both verbal and written) with audiences of varying leadership levels, technical abilities and business contexts.
A strong data- driven mentality and prioritization framework, to ensure focus on the highest impact work.
Responsible for creating dashboard/ reports to share key program updates for stakeholders and leadership.
Ability to develop short and long term process improvements plans.
Strong analytical and “big picture” capabilities in problem-solving.
Business acumen sufficient to:
Quickly absorb the intricacies of our departments and processes.
Recommend improvements that will help the company be more efficient and successful.
Ability to collaborate and work cross-functionally to create and maintain end to end program plans for partner integrations with the flexibility to quickly pivot when priorities change.
Highly skilled in working in a global environment, both with colleagues across multiple time zones and countries of cultural differences between regions and countries, always striving to deliver the best possible services for customers within the global product portfolio.
#Li-hybrid
Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you.
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page (https://careers.wbd.com/global/en/accessibility) for instructions to submit your request.