Job Information
Travelers Insurance Company Delegated Authority Operations Consultant in London, United Kingdom
Who Are We?
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Operations
Target Openings
1
What Is the Opportunity?
Travelers Europe is looking for a Delegated Authority Operations Consultant to join our London team.
You will be responsible for supporting the operational aspects of delegated authority arrangements. This role involves monitoring third-party data, ensuring its accuracy and providing analytical support to optimise delegated authority operations.
Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.
This role is eligible for a £1,500 new joiner referral bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus.
What Will You Do?
Be responsible for reviewing all Delegated Authority EPI, Claim and Premium data. Apply critical thinking to identify errors in the data and find solutions to ensure that the source system is accurate prior to publishing reports.
Manage the process of ensuring that all Planning lines are reviewed at least monthly. Hold underwriters and operations to account for completing associated tasks in an agreed timeframe.
Support the effective running of the Binder and Linselip reviews. Take accurate minutes and record all actions. Be responsible for closing out or escalating all actions.
Assist the DASS team in the regular collection and validation of internal, market and customer documents to support the Due Diligence process.
Support the delivery of training to the Offshore team and support the completion of any updates required for the Standard Operating Procedures.
Respond to queries from offshore operations in a timely fashion.
Build relationships and influence with Brokers and Coverholders where appropriate.
Provide recommendations to senior managers on how to continuously improve our EPI and Premium collection performance for Lloyd's business
You will need to achieve or exceed agreed timeliness and accuracy service level agreements within the Syndicate as outlined within the European Operation's Service Agreement document.
As an employee you are expected to act in an ethical manner at all times. You will ensure you understand all compliance and regulatory requirements for your role by completing all necessary training and certifications.
As an employee we expect your actions and outcomes will at all times meet local regulatory and supervisory approaches to ensure fair treatment of our customers. You will ensure you keep adequate records of all transactions undertaken with customers, brokers and all other parties.
Perform other duties as assigned.
What Will Our Ideal Candidate Have?
Familiarity with delegated authority processes and compliance standards.
Strong analytical and problem-solving skills.
Proficient in data analysis and reporting tools.
Excellent written and verbal communication skills.
Strong organizational and project management skills.
Attention to detail and ability to manage multiple tasks simultaneously.
Proficient in using industry-specific software and tools.
What is a Must Have?
- Experience in insurance operations, compliance, or a related field.
What Is in It for You?
Private Medical Insuran ce: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .