Campus Pride Jobs

Location: London

Team: Employee Operations Team

Qualification: Infrastructure Technician Level 3

Programme Duration: 15 - 18 months

Start Date: September 2025

The Company:

Bloomberg delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally. In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive, and collaborative — and in providing a work environment that encourages our employees to be their best.

The Apprenticeship Program:

The Apprenticeship Programme at Bloomberg is an exciting opportunity to enter the company in a full-time role, take on real responsibility, and discover new skills from day one. Our apprentices make meaningful contributions to our company, while also learning across the industry. Targeted at school leavers, young professionals, military veterans, and those seeking a career change, our program is designed to bridge the gap between the British education system and the ever-changing job market.

The Employee Operations Team:

Our Global Employee Operations Team is central to this effort by providing platinum support to nearly 22,000 employees and more than 500,000 annual visitors in more than 170 innovative offices around the world. We are a close-knit, hardworking team who rely upon a complex set of proprietary and third-party systems to deliver the services we provide; and those systems are the key to understanding where we are successful, and where we can develop.

This team is therefore crucial to the smooth operation of the internal IT, Mobile and AV systems at Bloomberg and providing exceptional technical support to our employees. Our 22,000 employees generate more than 320,000 service requests each year through a ticketing system that drives both human and automated services—from Software Installations to Hardware Upgrades and Event Support. We handle approximately 400+ software titles, as well as monitoring our entire corporate network that consists of 28,000 PCs, 50,000 screen displays and 120,000 network connections.

As an apprentice you will sit within our Service Desk, Mobile or Desktop team. A day in the life of an Apprentice in Employee Ops would look something like the below:

1. Exposure and hands on experience to bleeding edge technology, the latest Laptops, Smartphones, Tablets, MacBook's, Desktop PCs, AV equipment etc

2. Opportunity to work with all levels of the business, from third party vendors, Individual Contributors to VIPs

3. Training and Development is encouraged - the opportunity to upskill with recognised courses and certifications, both internally and externally

4. Delivering platinum level customer service and best in class technical support to our 22,000+ colleagues in all offices, globally

5. Opportunity to shadow other departments to truly understand how Employee Operations fits into the wider business

6. Involvement in projects and an opportunity to make an impact through ideas, feedback, innovation and collaboration

7. Utilise the Agile methodology of Scrum

Eligibility criteria:

• 5 GCSEs (or equivalent) at grades 4 - 9 in any subject (Should include Maths & English)

• Learners must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject

• Possess the right to work in the UK

• Have lived in the UK continuously for the past 3 years

• Must have a foundational knowledge of technology processes and systems, such as popular operating systems and software applications. Plus an eagerness and aptitude to learn new technologies.

What we would like to see:

• Strong customer service skills including telephone etiquette and a professional demeanour

• Multi-tasking and problem-solving skills as well as an ability to work independently and as part of a larger global team

• Careful attention to detail, with an aptitude for working quickly and accurately

• Strong time and workload management

• Ability to thrive in a high pressure and fast-paced environment

Apply now:

Have we made you curious to learn more? If so, apply! Complete the online application Q&A (answer these questions thoughtfully) and submit your most up-to-date CV. Show us you are eligible. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/careers/early-career/apprenticeships-at-bloomberg/

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email amer_recruit@bloomberg.net