Utah State University Enterprise Systems Administrator in Logan, Utah
This technical position, Enterprise System Administrator Series, is part of a team responsible for Utah State University's enterprise server architecture including the design, implementation, and securing of critical IT systems and services used by USU students, faculty, and staff.
Scope of responsibility may span both locally hosted systems and cloud IaaS, PaaS, and SaaS services. Some on-call, nights, and weekends may be required as necessary.
Primary duties and responsibilities are to:
Analyze, design, document, create, test, automate, secure and manage efficient and robust enterprise production systems from architecture through service, including prototypes to advance institutional needs.
Work with a variety of vendors, partners, teams, and customers regarding the design of enterprise hardware, software, cloud, and other system functional specifications to define and meet needs.
This position is also responsible for performing cost-benefit analysis on proposed improvements.
Create and update online support documentation using online tools and procedures.
Analyze tools and procedures and identify areas of improvement.
Perform regular audits of security, performance, and compliance on systems and software.
Document and respond to escalated system/design level service requests through an online "Issue Management" system.
Analyze tools and procedures and identify areas of improvement.
Provide user-friendly, secure, accurate and dependable systems and support to all persons (including technical peers) while providing follow-up to ensure their satisfaction with the systems, services, and solutions rendered.
Stay up to date on industry directions and opportunities to advise USU on systems and services futures.
Adhere to the IT Core Competencies (https://it.usu.edu/files/ITCoreCompetencies.pdf)
Strong desire and ability to learn, keep up with, and drive emerging trends, platforms, architectures, and technologies.
Professional references supporting applicant’s qualifications for an Enterprise Systems Administrator / Analyst.
Systems Administrator I:Bachelor’s degree in Management Information Systems (MIS), Computer Science (CS), or related field; or an equivalent combination of education and experience.
Systems Administrator II:Bachelor’s degree in Management Information Systems (MIS), Computer Science (CS), or related field plus two years of related work experience is required; or an equivalent combination of education and experience.
Systems Administrator III:Bachelor’s degree in Management Information Systems (MIS), Computer Science (CS), or related field plus four years of related work experience is required; or an equivalent combination of education and experience.
Systems Administrator SR:Bachelor’s degree in Management Information Systems (MIS), Computer Science (CS), or related field plus six years of related work experience is required; or an equivalent combination of education and experience.
*This position is contingent upon the successful completion of a background check.
Four years or more hands-on experience implementing and maintaining enterprise level systems and services.
2-4 years Linux and/or Windows server administration, security, and tuning experience.
Cloud architecture and platform experience.
Experience creating and managing containers (docker, Kubernetes, rancher).
System configuration management via Puppet, chef, git, svn or other tools.
Scripting (PowerShell, bash, etc.) experience.
Webserver management experience (apache/nginx/Microsoft IIS etc.).
Desire and ability to learn, keep up with, and drive emerging trends, platforms, architectures, and technologies.
Works well with others in a team environment.
Depth of understanding in networks and network security as it relates to enterprise systems administration.
Depth of understanding and practical experience in securing enterprise systems overall.
Knowledge, Skills, Abilities:
Excellent interpersonal and communication skills (both verbal and written).
Self-motivated problem solver.
Ability to work with limited supervision.
Excellent customer service skills.
Excellent root cause analysis skills.
Understanding of network architecture and protocols.
Along with the online application, please attach:
Resume/CV to be uploaded in the Candidate Profile
Contact information for three professional references
Cover Letter to be typed/pasted into a text box at the end of the application.
Document size may not exceed 10 MB.
Commensurate based on experience, plus excellent benefits
Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.
Utah State University (USU) was founded in 1888 and is honored to be Utah’s land-grant and space-grant university. USU is a Carnegie RU/H (Research University/High Research Activity) institution with approximately 27,700 students (24,660 undergraduates and 3,040 graduate students) on the Logan main campus. Utah State’s statewide system features eight campuses and 23 education centers and serves all counties in the state with Extension programs. USU offers 114 undergraduate majors, 132 graduate programs, and a variety of innovative stackable associate and certificate credentials. Washington Monthly ranked USU 14th in their national university rankings in 2019 and the 5th best public national university in the nation in 2018. As one of the two premier research institutions in Utah, USU is proud to provide a high-quality education at an affordable price. Additional information about Utah State University can be found here.
A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.
The USU main campus is located in beautiful Logan, Utah; a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.
Notice of Non-discrimination
In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.
The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:
Executive Director of the Office of Equity Alison Adams-Perlac, email@example.com, Old Main Rm. 161, 435-797-1266
Title IX Coordinator Hilary Renshaw, firstname.lastname@example.org, Old Main Rm. 161, 435-797-1266.
For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:
U.S. Department of EducationOffice of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov
U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov
USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.
Requisition ID: 2020-3156
Street: 8800 Old Main Hill
Job Classification: Exempt
Name: Business & Finance
Name: Information Technology