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Red River Microsoft FastTrack Manager in Little Rock, Arkansas

Work with Red River’s Microsoft customers to leverage Microsoft’s FastTrack benefit to deploy Microsoft cloud solutions.

Primary Position Tasks: Listing of the primary tasks the position will be responsible for

  • Understand and drive Microsoft cloud solutions intent, deployment, and adoption across assigned customers.

  • Work closely with the Microsoft and Red River account management teams to drive long term customer success and lifetime customer value.

  • Help drive change management, technical and adoption activities with key customer Technical and Business Decision Makers (TDMs/BDMs) to reduce implementation risk and drive adoption of existing workloads.

  • Facilitate timely and impactful engagement of Red River resources when needed to provide technical guidance and share technical expertise with customers.

  • Build and maintain strong relationships with multiple contacts within the assigned customers including executive roles.

  • Maintain strong working relationships with customers and other stakeholders by creating an end-to-end positive customer experience.

  • Analyze, develop and communicate key Onboarding process and technology improvement feedback for Microsoft on the end-to-end process (Onboarding, Migration and Adoption).

  • Assist customers moving to Microsoft cloud solutions by identifying business needs, driving their intent to use the Microsoft products, offering technical and business solutions for successful deployment and adoption.

  • Other business duties as assigned

Minimum Education/Certification/Experience Requirements:

  • Associates degree preferred

  • Microsoft certifications

  • At least one,Microsoft Fundamental certification

Preferred Education/Certification/Experience:

  • Microsoft Certifications, preferably one or more of the following:

  • Microsoft 365 Identity and Services (MS-100)

  • Microsoft 365 Mobility and Security (MS-101)

  • Microsoft 365 Certified: Messaging Administrator Associate (MS-203)

  • Microsoft Certified: Azure Administrator Associate (AZ-104)

  • Microsoft 365 Security Administration (MS-500)

  • Microsoft Azure Security Technologies (AZ-500)

  • Microsoft Security Operations Analyst Associate (SC-200)

  • Microsoft Identity and Access Admin Associate (SC-300)

  • Excellent oral and written communication skills

  • Strong attention to detail

  • Great followup skills

  • Ability to manage service projects at one time

  • Working knowledge of Microsoft FastTrack program

Knowledge, Skills and Abilities:

  • Technical expertise in Microsoft cloud solutions to include:

  • Exchange Online

  • SharePoint Online

  • M365 Apps

  • Microsoft Defender suite (Defender for EndPoint, Defender for Cloud Apps, Defender for Office, Defender for Identity)

  • Purview Insider Risk Management

  • Purview Information Protection

  • Intune

  • Azure Active Directory Premium

  • Microsoft Teams (Phone Systems, Meetings, Apps/Platform)

  • Viva (Insights, Topics, Learning, Connections)

  • Understanding of Microsoft cloud adoption framework

Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here (https://redriver.com/wp-content/uploads/2022/01/Benefits-At-A-Glance-2022.pdf) . If you are ready to join a growing company, please submit your resume and cover letter (optional).

EOE M/F/DISABLED/Vet

Red River is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

Red River does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.

Red River brings together the ideal combination of talent, partners and products to disrupt the status quo in technology and drive success for business and government. Red River serves organizations well beyond traditional technology integration, with more than 20 years experience in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support, sales and technical teams all work together to create a positive impact on citizens, soldiers, consumers and employees. That’s what it means to Rock the Red. Are you ready?

  • We work with purpose, looking to disrupt the status quo in meaningful ways.

  • We act with integrity, showing respect for all and demonstrating our commitment to ethics

  • We value collaboration and work as a team to accomplish goals

  • We elevate creativity, and support curiosity to re-imagine the use of technology

  • We have a strong work ethic, and seek continuous improvement in all we do

  • We embrace philanthropy, working together to drive positive change and lasting impact within communities around us

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