Campus Pride Jobs

Nature of Work: This position receives, assists, and directs agency visitors, phone calls, or paperwork to appropriate department staff and resources after determining needs and issues while providing support services to agency personnel as needed. Communicates with: Internally All veterans service staff. Externally Vendors and public. Supervision: N/A Essential Work Functions: Provide excellent customer service in-person, via email, and over the phone by greeting individuals professionally, answering questions, taking complaints, taking detailed messages, and providing timely follow- up as needed. Performs general administrative duties, including monitoring and ordering office supplies, preparing memos, and processing invoices and purchase orders for payment. Provide administrative assistance for the Veteran Services Department, prepare documents, maintain records, develop reports, and coordinate scheduling. Provides assistance and information to veterans and their dependents. Must be knowledgeable of veteran s benefit programs at the Federal and State levels. Assists in filing applications for various benefits, i.e., Burial Benefits, Flag Applications, Change of Beneficiary, Marker Applications, Change of Address, etc. Orders necessary documents recorded with the County Recorder and Court Administration. Other Work Functions Performs related work as required.