Job Information
SECHAN ELECTRONICS INC IT Business Systems Analyst I in Lititz, Pennsylvania
Reference #: ITA0106 Sechan Electronics is committed to the development, testing and manufacturing of military defense electronics systems and subsystems for the Department of Defense and Prime Contractors. As a leading Department of Defense contractor, our dedication to excellence has made us one of the most respected electronic manufacturers in the industry.
The Business Systems Analyst I position is responsible for supporting enterprise business services within the Information Systems team. Communicates effectively with both technical and non-technical individuals at all levels of the organization.
Position Responsibilities: • Serves as a liaison for projects and routine questions between end users and Information Systems personnel. • Provides first level application services support to internal business systems users. • Assists in creating test cases for end user comprehension and process improvement. • Supports evaluation of user change requests and assists in monitoring, measuring, and enhancing the business system solution. • Supports in-depth research and identification of root cause sources of issues. • Builds and fosters relationships across multiple functional areas to work effectively in a collaborative and innovative environment. • Supports software engineers and continuous improvement engineers to enhance software solutions and ensure adherence to acceptance criteria. • Work closely with external technology partners in identifying process improvement opportunities. • Performs other duties as assigned to support business systems goals and objectives.
Skills/Abilities: • Excellent customer service skills, clear communication and a positive attitude. • Detail-oriented individual with the ability to read and follow policy and procedure. • Ability to work in a highly visible role with daily interactions with multiple roles. • Strong analytical skills. • Strong self-management skills and ability to adjust as needed to meet shifting priorities • Strong project management skills with ability to bring projects to resolution • Demonstrated ability to work with multiple groups to accomplish a goal
Qualifications: • High School Degree, Bachelor's Degree preferred in a related field • Experience as an Analyst or similar role related to software development and support preferred • Enterprise Resource Planning database knowledge required; IFS knowledge preferable
Work Environment: • Office Environment: Requires physical capability to work in an office environment including sit/stand up to 9 hours a day and use basic office tools such as a computer, copier/printer, etc. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Hours: 7:00 AM -- 5 PM Monday -- Thursday; Friday 7:00 AM -- 4 PM with additional hours as needed to meet demand. Occasional off-shift hours may also be required to provide support to operations. • 9/80 work schedule. • Office located in Lititz, PA, with occasional visits to Lancaster facility.
Equal Opportunity Employer/Veterans/Disabled