Campus Pride Jobs

[[Ranked as one of the Best Employers in Nebraska, the University of Nebraska-Lincoln is committed to providing a work environment and culture that fosters personal and professional success and satisfaction. By joining our team, you will be given opportunities to grow as an individual and contribute to the significant impact that we make within the University of Nebraska community and Nebraskas economy each year.

[[We invest in our employees:]{calibri",sans-serif"=""}]{aptos",sans-serif"=""}]{calibri",sans-serif"=""}]{aptos",sans-serif"=""}

• Vacation, sick, and holiday pay.
• Medical, dental, and vision insurance.
• No-cost life insurance.
• Employee Assistance Program.
• Retirement plans.
• Tuition assistance for employees and dependents.
• Exclusive staff discounts.
• Continuous improvement and innovation.
• Professional development through training and education.
• Embrace a diverse and inclusive workplace.
• And many more!!

[[As a Customer Service Supervisor, you will:]{calibri",sans-serif"=""}]{aptos",sans-serif"=""}

Supervise, mentor, train, and coach the customer service staff and students to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

Completes performance assessments of office staff and students.

Contributes to the development, revisions, and maintenance of policies and procedures.

Answer customers questions and resolve customer complaints regarding policies and procedures.

Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.

Review, process, and reconcile permits on payroll deduction.

Oversee and manage reserved parking space requests.

Administer the process, including customer correspondence, for parking violation appeals.

Manage customer-related surveys, analyze findings, and report on insights to improve service delivery.

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