Job Information
Arkansas Employer Private Banking Specialist 2 in Lincoln, Arkansas
This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4382747
We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.
What Youll Do at Arvest: (Other duties may be assigned.)
Deliver consistent, exceptional customer service by displaying sincere, outgoing, and aggressive friendliness.
Contribute to achieving branch sales goals by selling products to new and existing customers by identifying problems, needs, and opportunities.
Answer questions concerning accounts, loans, statements, etc., including but not limited to assisting customers with deposit risk management and day-to-day banking business.
Support private banking qualifications by completing customer financial profiles.
Assist customers with various loan application processes.
Coordinate loan requests and process through Arvest Bank Mortgage Division, Centralized Loan Underwriting department or through the commercial loan processes as required for the various types of loan requests.
Obtain the necessary documentation to support ongoing technical exceptions in the loan files.
Close loans for commercial, mortgage, and/or consumer loans to customers satisfaction and perform a final overview of documents to ensure quality.
Participate in private banking business development program to comprehensively service customers.
Serve as backup for deposit account requests.
Acquire and maintain insurance and annuity licenses if considered necessary by the private banking department within its market.
Acknowledge customer complaints and follow policy and procedures for reporting purposes.
Understand and comply with bank policy, laws, regulations, and the bank\'s BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.