Job Information
PERRY proTECH Shop Technician in Lima, Ohio
Have you ever wanted to be an Employee Owner?
We are looking for a motivated and skilled individual to join our team in preparing, customizing, and repairing office technology products. This individual will diagnose problems and troubleshoot equipment while providing timely and positive feedback to all parties involved.
ESSENTIAL FUNCTIONS:
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
- Complete preparation, customization, and repair of office technology products on all Imaging equipment at a level consistent with performance expectations
- Inspect equipment and run tests to ensure equipment is working properly
- Troubleshoot and repair faulty equipment, referring to repair manuals and collaborating with other members of the team as needed
- Make sound judgements and recommendations in order to keep pace in a fast-moving work environment
- Ensure accurate and timely completion of assigned tasks
- Communicate with the Technical Training Coordinator in order to update status on assigned tasks
- Recognize and escalate issues when additional assistance is required
- Assist other teams as necessary so that we may meet and exceed all expectations
- Provide after-hours service when needed to maintain quality, reliability, and uptime for clients
- Communicate and interact with internal and external customers in a courteous and professional manner
- Remain current on assigned training, manufacturer updates, and product knowledge in order to support all aspects of the office products we provide
- Maintain tool kit, supplies and work area in a manner needed to complete tasks
GENERAL REQUIREMENTS:
- Excellent time management and organizational skills
- Excellent problem-solving skills and attention to detail
- Ability to set priorities and manage multiple projects simultaneously
- Ability to recognize when to escalate an issue
- Able to handle detailed and structured tasks while remaining organized
- Ability to adapt to unexpected changes
- Ability to explain problems effectively
- Self-motivated, flexible, and take initiative
- Excellent verbal and written communication skills
WORK ENVIRONMENT:
A Shop Technician works in the shop and is required to perform physical tasks such as lifting heavy objects and standing for long periods of time.
QUALIFICATIONS:
- Minimum of a High School diploma or GED
- Experience troubleshooting electronics equipment
- Pass IDOT/ODOT Physical
- Clean driving record
- Must be able to lift up to 50 lbs
Who is PERRY proTECH?
PERRY proTECH is recognized as a leading provider of business technology solutions and products throughout Ohio, Indiana, and Michigan. Since our founding in 1965, PERRY proTECH has evolved with customer needs and adapted as technology progressed. Our mission is to help our clients achieve a competitive advantage by maximizing the integration of technology with business needs. PERRY proTECH manages relationships with multiple technology manufacturers so we can source a range of options to help our customers find the best solutions. We are 100% Employee-Owned. Every employee thinks and acts like an owner because they are one. Our employee-owners are committed to solving our clients' challenges with custom solutions that drive efficiency and cost-effectiveness. Join our team of talented employee-owners in transforming business operations with expertise and innovation!
Why Work Here?
As an Employee Owned Stock Plan (ESOP) company, our employee-owners directly contribute to and benefit from our success, making