Job Information
Washington State University Student Success Coordinator in Liberty Park, Washington
Student Success Coordinator
Online applications must be received before 12:00am on:
December 9, 2024
If a date is not listed above, review the Applicant Instructions below for more details.
Available Title(s):
107N-YNCSNPS - Program Coordinator
Business Title:
Student Success Coordinator
Employee Type:
Classified
Position Details:
Summary of Duties:
The Student Success Coordinator will be responsible for oversight of the Campus Pantry on the WSU Spokane campus. The Campus Pantry is a resource open to all WSU Spokane students and provides food and health/hygiene items to students accessing the program. The position will be responsible for staffing and supervising employees, marketing, budget tracking, food ordering, and working with community partners to ensure successful operation of the Campus Pantry.
The Student Success Coordinator will also be responsible for additional basic needs resource programming (student health fee, childcare subsidy, wellness, etc.) and collaborating with staff on accommodations, testing, and student counseling programming.
Duties and Responsibilities Include:
Campus Pantry & Basic Needs Resources Coordination: 45%
Campus Pantry:
• Oversight of the Campus Pantry. Responsible for food safety protocols, creating & maintaining policies and procedures, determining hours of operation.
• Supervise student pantry workers. Establish job performance standards, evaluate job performance, take corrective action as needed, assign and schedule work, act upon leave requests.
• Order/pick up food for pantry.
• Establish and manage processes and programs to access campus and community resources for student basic needs, including pantry.
• Coordinate outreach to potential donors, including use of social media. Lead marketing efforts for the campus.
• Coordinate, process, and schedule delivery of food and basic need resources from donors.
• Track data on usage of pantry and other resources. Provides data to supervisor.
• Work with Director of Access & Wellness to monitor and track the budget for the Campus Pantry.
Basic Needs:
• Point of contact for students regarding services provided through student health fee.
• Enroll students in Teladoc Health system.
• Market, update the website, and manage the Childcare Subsidy Program. Ensure that applications and required documentation are submitted and processes submitted applications. Lead the committee that reviews applications and makes final decisions. Notify Financial Aid of award decisions.
Accommodations Testing Coordination: 40%
• Manage scheduling of exams for students receiving accommodations in Spokane and Yakima.
• Proficient with use and knowledge of AIM system.
• Work with Access Services Manager and alternative tech staff.
• Orient students to MyAccess for scheduling exams.
• Assist faculty with completion of Alternative Testing Agreements.
• Coordinate test schedule with IT and Examsoft staff.
• Ensure that all exams, additional testing materials specific to accommodations are available.
• Schedule quiet/low-distraction testing space and private rooms.
• Train and schedule proctors for exams.
• Return completed exams/scratch paper/notes to faculty.
• Monitor testing email.
• Active member of Washington Association on Postsecondary Education and Disability (WAPED).
• Participate in DSS system-wide phone meetings and trainings.
Access &a