Job Information
New Castle Hotels & Resorts Lounge Supervisor in Lexington, Kentucky
Position: Lounge Supervisor
Location: Lexington, KY
Lounge Supervisor Ahhh..the beverage business -- it is becoming your passion. Working with the Bar/Lounge Manager, you are becoming a stronger leader each day. Each day you are excited by your role as you and the lounge team get ready to serve the customer and to deliver a great experience. You are the Lounge Supervisor and in this role you will: Be your Manager's Right Hand -- supporting the Bar/Lounge manager by implementing/following policies and procedures and ensuring the team is training and ready to deliver his/her vision. Keep your Eyes Open -- ensuring that all is as it should be. Is the lounge/bar area clean, fully stocked and ready to go? Are bar serving staff fully knowledgeable about their jobs, the daily specials, current drink trends? Are they looking sharp per hotel policy? Be "the Communicator" -- ensuring the team -- from cocktail server to bartender to bar back - kept informed on a timely basis and know what it is they "need to know". Walk the Talk -- being an extra set of hands for the staff, helping where needed -- serving, pouring, hosting, delivering, scheduling, training, interviewing, etc. Be a Safety & Security Agent -- keeping your eyes open for issues with our property, guests or your coworkers and ensure all are working safely and securely, with the hotel's assets treated with the respect and care they deserve. Be especially conscious of any over-pouring and/or intoxicated guests so that protocol is followed.