Job Information
Catholic Health Medical Receptionist PE PC Upper/Lower in Lewiston, New York
Salary: 16.26-24.40 USD
Facility: Mount St Marys PCC
Shift: Shift 1
Status: Full Time FTE: 1.000000
Bargaining Unit: ACE Associates
Exempt from Overtime: Exempt: No
Work Schedule: Days
Hours: Monday-Friday 7:30-3:30p, 8-4p, 8:30-4:30p, 9-5p, 9:30-5:30p and 10-6p
Summary:
The Medical Receptionist is under the direct supervision of the office manager or practice administrator to optimize patient experience by performing a number of duties, including greeting patients, scheduling patients, bookkeeping, answering and routing calls, accepting payments, and maintaining patient accounts. May take direction from team lead as appropriate.
Responsibilities:
EDUCATION
- High School diploma or GED required
EXPERIENCE
- Preferred one (1) year experience working within a health care setting in which the primary responsibilities involved the completion of clerical, general office, patient accounting, and reception oriented tasks
KNOWLEDGE, SKILL, AND ABILITY
Strong customer service and telephone skills
General knowledge of medical insurance, health maintenance organizations and other health care related topics
General knowledge of medical office procedures and terminology including ICD-10 and CPT coding.
Proficient in computer skills, including the use of a computer (keyboarding and the mouse), Microsoft Word and email
Desire and skill to meet the needs of the patient
Possesses organization, communication (written and verbal) and time management skills
Ability to prioritize work responsibilities and maintain composure while working under demanding conditions which may involve supporting multiple objectives. Can adapt to changing circumstances.
Possesses basic mathematical and analytical abilities
Working knowledge of Electronic Health Record (EHR)
Highly motivated and willing to contribute skills and ideas for the overall improvement of the department
Knowledge of Patient Centered Medical Home, with MIPS, HEDIS requirements preferred (Primary Care)
WORKING CONDITIONS:
ENVIRONMENT
Normal heat, light space, and safe working environment; typical of most office jobs
Intermittent exposure to a few unpleasant physical conditions
REQNUMBER: 32902