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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

About the Role:

As a Fortune 5 business, we’re one of the world’s leading healthcare companies. There are no limits here on the resources you’ll have or the challenges you’ll encounter.

We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams.

Optum is looking for an experienced, curious and self-motivated individual to join a team that will be responsible to partner with the business, build strong relationships, collaborate on opportunities, and provide subject matter expertise in terms of Reporting, Analytics and Business Intelligence solutions.

The successful candidate will contribute bringing reporting solutions to our customers and support our organization creating and maintaining clear, strategic vision and a plan for bringing actionable, innovative analytics and reporting solutions to market.

We are looking for people who can collaborate cross-functionally, demonstrate exceptional attention to detail, have proven experience, and the ability to operate flexibly in a rapidly changing work environment.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin office

and telecommuting from a home-based office in a hybrid work model.

Primary Responsibilities:

• Assist the development of reporting solutions to meet customer requirements and needs

o Ensuring the delivery of robust, sustainable and scalable solutions, while engaging with IT and business partners

• Work with our customers and stakeholders to understand their analytics needs and deliverables, act as consultant, to propose business solutions, product and services to drive change

• Act as a subject matter expertise regarding Data and Analytics solutions

• Produce meaningful, actionable reporting and visualization solutions and reports

• Understand data requirements from customers and provide recommendations

o Define data models and research, interpret, and analyse diverse and complex data

o Produce analytical outputs, executive summaries and analytics templates

o Develop, test and QC data, reports and dashboards

• Handle customer requests and proactive engage to prevent issues, capture new requirements and propose new solutions and business insights

• Improve existing data processes and proposing improvements and fixes to data, systems and SW

Required Qualifications:

• Degree Qualified (BA, BS) in a relevant field (IT/Computer sciences, SW development, Operations, Data Analytics, Data Science, Engineering, Economics, Business) or equivalent experience

• Proven data and analytics experience, including reporting and Business Intelligence roles

• Extensive experience in assessing and describing data sources and evaluating data quality

• Proficient in analysing diverse and complex data, performing exploratory data analysis, producing descriptive statistics, and assessing Data Quality

• Advanced data manipulation and data modelling skills and proficiency in at least SQL and Excel

• Very good knowledge of at least one data modelling, scripting or statistical language such as R or Python

• Excellent data visualization skills and very good knowledge of Tableau SW or Power BI (or similar)

• Very good understanding of IT systems, databases and other related technologies

• Strong written and verbal communication skills, presentation skills

• High proficiency in technical writing and technical documentation

• Strong analytical and problem-solving skills

• Experience in creating new products and services, or deploying large scale tech solutions

Preferred Qualifications:

• Master’s, M.B.A., or PhD in a relevant field

• Business Acumen, customer facing mindset and/or relevant experience

• Experience in pharmacy benefit management, pharmacy, healthcare consultancy or related fields

• Experience working in a large multinational company or similar environment

• Ability to operate flexibly in a rapidly changing work environment

• Strong organizational skills

• Knowledge of Project Management methodologies, like PRINCE2

• Experience working in a customer success team, customer support operations, technical support, or customer service

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2023 Optum Services (Ireland) Limited. All rights reserved.