Campus Pride Jobs

Field Service Engineer- Fire (Central London)

Job Description

Are you a passionate and dedicated Fire Engineer who places utmost importance on customer satisfaction?

Do you possess a solid understanding of pumps combined with a keen knowledge of fire safety systems?

Are you driven to ensure top-notch quality and precision in your work, relentlessly upholding the highest standards? If your answer is YES, then this exceptional opportunity is tailor-made for you.

To cover: Central London

What is the job about?

Our Field Service Engineer role is ultimately responsible for the execution, repair, and maintenance of fire pumps and fire safety systems for our customers. Working either independently or in a team to address the customers' requests efficiently and professionally.

You would need the ability to disassemble, inspect, troubleshoot, repair, and replace parts, along with being able to reassemble pumps and pump systems.

Moreover, you will be responsible for:

• Advising the customer about shortcomings in their fire safety system, preventing problems, and offering solutions to these problems.

• Identify and provide solutions for service and warranty matters (special consultation with technical support may be required).

• Prepare clear and complete service reports and ensure that these are submitted on time (warranty claims, working hours FAS, etc.).

• Register identified product quality issues in the systems.

• Assist in project execution -repair and commissioning, etc.

• Execute the agreed maintenance services and SLA for service agreements.

• Provide feedback of relevant information to the respective stakeholders.

• Prepare inputs for quoting out-of-warranty repairs.

• Continue learning and development to build up hands-on service capability.

• Master the use of service tools and equipment.

• Live by Grundfos's core values, take responsibility for your own actions, and take care of colleagues, partners, and customers.

• H&S awareness (shown through Hazard observation, Risk assessment accuracy, and Safe system of work).

What do you need to apply?

Our ideal candidate will have experience in the pump industry or similar. Ideally, strong knowledge of fire pump technology and a technical education in electrical/mechanical engineering are preferred but not essential. We are pleased to offer comprehensive training to any experienced pump engineers who are looking to expand their expertise and gain knowledge specifically in working with fire pumps.

sYou would also need:

• Ability to work with processes or in projects.

• Can easily adapt and respond to change.

• Accountability, Customer Centricity, and Collaboration.

• Work Safety.

• Can apply a sales mindset.

• Business understanding.

• Hands-on service.

• Troubleshooting and diagnostic failure.

• Service tools and systems utilization.

• Digital Literacy.

• Communication skills, with various stakeholders and customers.

• Time management.

• Acts as a trusted advisor internally (Delivery Support, Service Sales, Sales PUs, etc.) and externally (End users, Customers; ASPs).

Why Grundfos?

Grundfos is a global leader in providing energy-efficient and intelligent water solutions, including fire safety systems. With offices in more than 55 countries and over 19,000 employees worldwide, we are committed to pioneering solutions for the world's water and climate challenges and improving the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity but an obligation. And what really matters to us is not short-term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

Furthermore, we offer you:

• Work van/tools

• Door to door payment

• 25 days annual leave per year

• Trusting, collaborative, and friendly culture.

• Endless learning possibilities.

• International environment that values work-life balance.

• Flexible working hours and a wide range of employee benefits and discounts.

• Access to internal training and great opportunities for individual development.

If this job sounds appealing to you, please send us your resume and motivation letter by clicking on 'Apply'.

We look forward to hearing from you.

Information at a Glance

Job Details

Application deadline:

Workplace: Remote Position

Job Location: Leighton Buzzard, Central Bedfordshire, United Kingdom

Contract Type: Full-Time

Employment Type: Regular