Job Information
CBRE Business Unit Lead Contract Support in Leeds, United Kingdom
Business Unit Lead Contract Support
Job ID
197683
Posted
16-Dec-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Accounting/Finance, Administrative
Location(s)
Leeds - England - United Kingdom of Great Britain and Northern Ireland
CompanyProfile
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge basetomeetthecommercialrealestateneedsofitsclientsworldwide.Ourvisionistobethepreeminent, vertically integrated, globally capable real estateservicefirm. Globally we employ over 70,000 employees and operate in 48 countries.
Job Title: Lead Contract Support
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estatemanagement.WearerecruitingaBusinessUnitLeadContractSupporttojointheteamlocatedinLeeds.
The main responsibility of this role is to provide leadership to the Contract Support team and financial and administrative support to the Finance & Contract Support Manager and Finance Leads
Main Duties and Responsibilities
· To assist with the control of all financial and commercial aspects of contracts, this includes but not limited to
o ManaginginvoicepoolsupportingtheCSteamwithclearingoverdueinvoices
o MonitorthecontractsOPO’sandGRNIover90daysandsupportresolvingissues
o Monitor the contracts debt and support both Contract Managers and Contract Support on resolving issues
o MonitorthecontractsWOMtoensureeverythingiscurrentandsupportinclosingoutaged Work Orders. Also, ensure WOM meetings are conducted thoroughly with the correctanalysis
o UBR/UERreviewandmanagementwithteams
· To prepare and issue weekly metrics document and give updates on metrics during weekly teammeetings
· ToliaisewithFinanceManagerandFinanceLeadsonFinancialAdHocRequestssuchasPO compliance and Debt management
· AttendContractReviewsandcontributesharingbestpracticeforimprovements
· PlanandleadregularContractSupportMeetingsandLCS(I.e.thewholeContractSupport)
· Holdregular1-1swithLCSteamtocheckonsupportonareaofweaknessesandsupport
· Ensure ContractSupportnewstartershave all systemssetup and necessarytraining hasbeen carried out
· ArrangeandsupportwithannualleavecoverforLCS/CS
· Createandmaintain6boxforCSalongwithimprovementplan
· ProvideadhoctrainingfortheCSandManagementteamonSLTsubjects
· ConductContractSupportandHelpdeskInterviewsforpotentialandcurrentvacancies
· SupportwithFinanceandContractSupportManagerandFinanceLeadswithMonthEndtaskswhere needed
· SupportinthemobilisationanddemobilisingofContracts
· ReviewAnnualMaintenancePO’s&otherPOswhenrequired
· Ensure the billing process is followed and managed to meet internal billing deadlines to avoid UBRcreation
· SupportwithBusinessUnitimprovementprojects
PERSON SPECIFICATION
· Agoodbasiceducationisessential,withatleastGCSEpassesinMathsandEnglishorequivalent.
· Highereducationalqualificationsto‘A’level/HNC/Dordegreewouldbebeneficialorequivalent.
· GoodPCbasedskills,withexperienceinWord/ExcelandOutlook,PowerPointetc.–intermediate to advance level.
· Mustdemonstrateastrongsenseofcustomerfocus.
· Excellentverbalandgoodbasicstandardofwrittencommunicationskills.
· Self-motivated,proactiveandsystematic.
· Abletoprioritisedemandsandmakedecisionsunderpressure.
· Results/taskorientated,attentiontodetailandaccuracy.
· Excellenttimemanagementandorganisationalskills.
· Commitmenttocontinuousimprovement.
· Abilitytowork aspartofateam,aswellasindependently.
· Reliableandcommitted.
· Confidentialanddiscreteapproach.
· Calmmanner,abletoworkunderpressureandwithchangingdemandsandpriorities.
· Beflexibletoworkoutsidecoreofficehoursfromtimetotime.
Location:Leedsbutwillingtotravelifneeded
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)