Job Information
Dartmouth Health Senior IT Training Specialist in Lebanon, New Hampshire
Overview
EHR Instructional Designer Analyst. Collaborates with the training manager, system analysts, and subject matter experts to develop, provide, and maintain Epic curriculum materials. This includes multimedia deliverables to be used with self-paced online learning, in-person and virtual instructor-led training, and other initiatives as assigned. Builds and maintains the training environment.
Responsibilities
Analysis
Leverage feedback & data to create learning modules and evaluate effectiveness. Collaborate with members of this team and stakeholders to ensure material meets desired outcomes.
Design
Design learning solutions based on analyses that include curriculum content and documentation and factor in adult learning theories.
Development
Develop & maintain course materials including instructor manuals, training guides, quick start guides, tip sheets, and eLearnings. Engage in continuous improvement of all materials.
HIPAA / Privacy Practices
Adhere to HIPAA compliance rules.
Technical Build / Support
Build, maintain, and test build in the training environment to support training delivery. Complete and maintain certification in assigned Epic application.
User Support
Provide weekly remote and in-person support to users receiving training at DH locations. Participate in off-hour on-call support rotation.
Key Competencies
Understanding of adult learning principles
Adaptability/flexibility
Demonstrating flexibility with respect to required changes in training content and delivery methods
Autonomy/independence
The ability to work without close supervision, taking ownership of work activities, and ensuring training material meets Epic’s and DH’s standards
Critical thinking
The ability to see things in an open-minded way and examine an idea or concept from as many angles as possible
Dependability
The ability and willingness to take ownership of work activities and ensure that they are completed accurately, efficiently, and on time
Learning
The ability to learn new content and leverage that knowledge to develop strong training programs
Interpersonal skills
Being cooperative and approachable and taking time to listen to and address others' questions or concerns
Presentation skills
The ability to develop and deliver formal presentations. This includes presenting information in a clear and interesting manner, commanding the audience's attention, developing effective materials, and handling questions or challenges from the audience.
Reading comprehension
The ability to read text, identify major points, make inferences, and draw conclusions that accurately reflect the material
Verbal and written communication
The ability to communicate information clearly and concisely to trainers and trainees when speaking and in writing. This includes targeting the amount, style, and content of the information to the needs of the receiver.
Work ethic
The willingness to put forth extra effort when required, including demonstrating persistence in the face of obstacles and adversity.
Qualifications
Bachelor's degree with 3 years of directly related training experience or the equivalent in education and experience required.
Knowledge of adult learning principles and training methodology required.
Strong interpersonal, organizational and presentation skills required.
Required Licensure/Certifications
Special certification may be required dependent upon clinical applications.
Valid driver’s license with a clean driving record required in accordance with D-H’s Driver Disqualifications Guidelines.
Remote:Hybrid Remote;
Area of Interest:Information Systems/Technology;
FTE/Hours per pay period:1.00 - 1.00 - 40 hrs/week;
Shift:Day;
Job ID:23715;
Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.