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Dartmouth Health Clinical Nurse Supervisor - Outpatient/Ambulatory in Lebanon, New Hampshire

Overview

Manages patient assignments and flow within clinic. Provides oversight of patient care to support patient and staff needs. Serves as a lead, clinical resource, role model, and extension of management to uphold institutional priorities, policies and practices.

Responsibilities

  • Assigns staff to patients per current clinic workload. Considers acuity, staff experience and competency, learning needs and patient acuity/complexity when considering assignments.

  • Participates in performance management of staff members to include coaching, preparation of performance evaluations, and the performance management process. Initiates disciplinary action as appropriate.

  • Addresses conflicts as they may arise. Assists/mediates to maintain smooth operations of the clinic.

  • Performs service recovery to promote patient and employee retention.

  • Facilitate orientation and training for employees.

  • Serves as liaison with other persons/departments/clinics concerning services offered by the office.

  • Performs other duties as required or assigned.

Qualifications

  • Graduate from an accredited Nursing Program required.

  • BSN preferred.

  • 2 years of related supervisory/management experience.

  • Must obtain and maintain clinical competencies as appropriate.

  • Excellent written, verbal and computer skills required.

  • Demonstrated abilities with problem solving, leadership, communication, fiscal responsibility and teamwork.

  • Ability to work effectively in groups of employees and with patients and patient families is essential.

Required Licensure/Certifications

  • Licensed Registered Nurse with New Hampshire eligibility.

  • Basic Life Support (BLS) or higher per unit specific requirements.

  • Area of Interest:Nursing;

  • FTE/Hours per pay period:1.00 - 1.00 - 40 hrs/week;

  • Shift:Day;

  • Job ID:24081;

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.

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