Job Information
Washington Suburban Sanitary Commission (WSSC) Property Claims Agent l in Laurel, Maryland
Position Information
Functional TitleProperty Claims Agent l
Recruitment Category TypeStandard
Functional CategoryClaims
GradeUO.08
FLSA StatusNon-Exempt
Requisition Number25-0146
Number of Vacancies1
Job LevelNon-Management
Job CodeN/A
Job Description Summary
Organization NameClaims
Reports toSection Manager, Claims
Full or Part TimeFull Time
If Part Time how many hours per week
Regular or TemporaryRegular
Position End Date (if temporary)
Work Schedule
8:30am – 5:00pm
Position LocationLaurel
Position Summary Information
General Summary
ThePropertyClaims Agent Iis responsible forinvestigating, evaluating, and resolving minor claims involving damages to real property and vehicles. Responsibilities include inspecting damage, interacting with WSSC Water staff and contractors, gathering relevant documentation, drafting authority memoranda, and negotiating settlements. Also handles less complex billed work claims that involve investigating damage to WSSC Water property caused by third parties.
Essential Functions
Maintains claims files with pertinent documentation
Assembles reports and other material related to property damage claims
Communicates regularly with claimants
Advises claimants of the disposition of their claims
Maintains records related to claims and expenses
Assists with processing invoices submitted by claims vendors, including cleaning contracts
Processes billed work (damage caused by others to WSSC Water vehicles, lines and structures)
Analyzes and resolves liability issues
Other Functions
Performs related duties as assigned
Work Environment And Physical Demands
Business casual office environment
Required Knowledge, Skills, And Abilities
Excellent interpersonal, writing, and analytical skills
Proficient in Microsoft Office software
Ability to build rapport with a diverse public
Minimum Education, Experience Requirements
High School diploma (or equivalent)
1+ years’ experience processing claims – OR – 2+ years’ experience processing WSSC Water’s maintenance work orders in MMIS
Additional Requirements
Completion of the WSSC Water Financial disclosure statement within 30 days of employment and annually thereafter
Preferences
Coursework in claims management/administration
Salary$25.77 - $43.80 per hour
Posting Detail Information
EEO Statement
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
It is the policy of the Commission to select new employees and to promote current employees without regard to race, sexual orientation, sex, religion, national origin, marital status, or handicap. The Commission does not discriminate against qualified individuals with a disability and will make reasonable accommodation for any disability that does not result in undue hardship for the Commission.
Close Date01/09/2025
Open Until FilledNo
Special Instructions to Applicants
Additional Information
This is a Union position under a collective bargaining agreement represented by International Brotherhood of the Teamsters.
All applicants selected will be subject to drug screening and a background check/verification.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- Will you, now or in the future, require sponsorship for employment visa status?
Yes
No
Are you an eligible veteran of any branch of the armed forces who has received an honorable discharge or Certificate of Satisfactory Completion of Military Service, the spouse of an eligible veteran who has a service-connected disability or the surviving spouse of a deceased eligible veteran?
Yes
No
- Resume
- Cover Letter/Letter of Application