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[Heritage Mortuary "Funeral Attendant" Job Description This position that provides professional services addressing the needs and comforts of the family during chapel and church services, visitations, and graveside services, as well as providing additional services as identified by the arranger that provided arrangement assistance to the family. All service directors are expected to provide total quality care of the highest respect for the deceased and to treat each family served as if it was their own. Tasks:]{new="" roman="" times=""}

1. Perform a variety of tasks during funerals to assist funeral directors and to ensure that services run smoothly and as planned
2. Be familiar with the name of the deceased and the principle family members.
3. Review and be familiar with the events listed on the service sheet/service schedule
4. Prior to a service or visitation, assist Primary Service Director with the setting up of the service as directed, including but not limited to, preparing the parking lot, setting the heat/air conditioning, checking the condition and appearance of the deceased, arranging the floral pieces, placing the service items (photo's, etc.) ensuring the cleanliness of chapel, appropriately placing any religious items, ensuring adequate boxes of Kleenex are available
5. Assist with parking, seating guests, greeting guests, monitoring the memorial book, passing out memorial folders, etc.
6. Offer assistance to family and friends as they enter or exit coaches
7. On visitations, periodically check to ensure coffee and other promised refreshments are available in sufficient quantities throughout the visitation
8. Assist with the opening/closing of caskets at appropriate point in services
9. Transport the burial permits, interment order, cemetery payment, and all floral pieces from place of service to the cemetery, if applicable
10. Transport floral pieces from mortuary to church and/or cemetery, preserving the integrity of the pieces
11. Direct friends to place where services are being held
12. Place caskets in parlors or chapels prior to services
13. Assist Primary Service Director/ Staff in ensuring all equipment used is returned to its rightful place and left in service ready condition
14. Clean and drive service vehicles, such as cars or coaches, in processions
15. Clean facility upon conclusion of service or visitation to ensure it is service ready at all times, including the parking lot, locking and following alarm procedures if require
16. Assist with cremations, and with the processing and packaging of cremated remains
17. Act as pallbearers if needed
18. Assist at receptions after services, including set and preparing for services to ensure it is service ready at all times, possible simple food preparation and display, clean up of facilities and equipment after reception
19. All other duties as assigned

The above-listed duties are provided as examples of core job responsibilities and are not intended to create limits to responsibility but to help understand the scope of the position. All staff members are expected to be a team oriented, self-starter and maintain confidentiality of all information gained while employed with Heritage Mortuary. Qualifications Minimum, 25 Years of Age and High School Diploma or equivalent (Experience Highly Recommended)