Job Information
State of Michigan Departmental Analyst 9-P11 (Student Loan Programs) in Lansing, Michigan
Departmental Analyst 9-P11 (Student Loan Programs)
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Departmental Analyst 9-P11 (Student Loan Programs)
Salary
$25.10 - $39.33 Hourly
Location
Lansing, MI
Job Type
Permanent Full Time
Remote Employment
Flexible/Hybrid
Job Number
2701-25-21-5
Department
Treasury
Opening Date
12/17/2024
Closing Date
1/8/2025 11:59 PM Eastern
Bargaining Unit
NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)
Description
Benefits
Questions
Job Description
Are you looking for a career that offers continuous learning, a culture that promotes and rewards teamwork, and a work environment that allows you to help others? If so, then the Treasury's Office of Postsecondary Financial Planning Bureau is also looking for you!
Interpret and explain student loan laws, rules, and regulations, and review and analyze newly enacted federal laws, rules, and regulations. Analyze ongoing program operations and recommend modification of policies and procedures for the Claims and Collections Section. Assist in liaison activities with the lender servicer and other agencies to pursue collection efforts. Test and assess the effectiveness of internal claims and collections processes. Understand and implement best practices regarding laws and regulations for: collection on loans, rehabilitation, student loan discharge, and judgments. This position monitors the Federal Family Education Loan (FFEL) Program portfolio, ensuring the contract servicer performs the duties necessary to complete the required due diligence of that portfolio. Assist with the Rehabilitation program. Research, respond to, and/or prepare responses to oral and written inquiries regarding student loan accounts. Perform other assignments as needed for the Student Loan Program (SLP) and other areas within the Office of Postsecondary Financial Planning.
View the full Position Description here: Departmental Analyst 9-P11 (https://MCSC.state.mi.us/AgencyPDFs/24-21-6 Departmental Analyst 12 for posting.docx)
Excellent customer service, continuous improvement, metrics, and employee development drive our culture. The Department of Treasury promotes and supports Diversity and Inclusion. If you enjoy working in a fast-paced, team-oriented environment that still offers a great work/life balance, we encourage you to apply!
Treasury Careers – Learn more about why Treasury is a Great Place to Work!
Required Education and Experience
Education
Possession of a bachelor’s degree in any major.
Note: A position is considered professional if the job requires a bachelor's degree.Qualifying 'professional experience' is counted post bachelor's degree .
Departmental Analyst 9
No specific type or amount is required.
Departmental Analyst 10
One year of professional experience.
Departmental Analyst P11
Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service.
Alternate Education and Experience
Departmental Analyst 9 - P11
Educational level typically acquired through completion of high school and the equivalent of at least two years of full-time active-duty experience at or above the E-6 level in the uniformed services may be substituted for the education requirement.
Military experience
For those applicants with military service, please provide your DD214 or other official military documentation that may help identify transferable skills and experience that may qualify in lieu of the required education.
Additional Requirements and Information
Please attach a cover letter, detailed resume, and, if applicable, a copy of your OFFICIAL college transcript(s) to your application.
Official Transcripts: For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, and date granted, coursework completed (especially if no degree granted), and the Registrar's signature and/or seal. A scanned or electronic copy is acceptable, as long as it contains the elements listed above. Review more information regarding official transcripts. (https://www.michigan.gov/documents/mdcs/OfficialTranscript_693831_7.pdf)
Foreign Transcripts:Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by the Council on Higher Education Accreditation (CHEA). Go to evaluators (https://www.naces.org/members) for a list of accepted organizations that evaluate foreign credentials. Failure to provide this evaluation at the time of application may result in you being screened out of the process.
Remote Work:This position is eligible to work remotely on Mondays, Thursdays, and Fridays, and must work onsite Tuesdays and Wednesdays. Selected candidate must have a safe and appropriate designated workspace or workstation for performance of work and secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload.
Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position priorto being appointed. Relocation expenses are not reimbursed.
The Michigan Department of Treasury participates in E-Verify (https://www.e-verify.gov/employees/employee-rights-and-responsibilities) and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.
View the job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalAnalyst.pdf
The Michigan Department of Treasury is proud to be recognized at the Gold Level as a Veteran-Friendly Employer.
Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact theADA coordinator (https://www.michigan.gov/ose/-/media/Project/Websites/ose/Contact/RACs.pdf) for the agency that posted this position vacancy.
State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
More details on benefits for our new hires are below:
Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.
Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.
Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.
Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand 13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.
Paid Parental Leave:Eligible employees can take 12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.
Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.
Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.
Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.
Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.
Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.
Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.
Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.
Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.
Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.
Updated: 2/28/24
01
DEPTALT - Do you possess one of the following? A bachelor's degree or higher in any major. If so, please attach a copy of your official college transcripts. OR at least one year of professional level experience working in the State of Michigan classified service in a professional position. OR the Educational level typically acquired through completion of high school and the equivalent of at least two years of full-time active-duty experience at or above the E-6 level in the uniformed services may be substituted for the education requirement. If so, please attach a copy of your DD214.
Yes
No
02
DEPTALT – Please select your level of experience. (Note: A position is considered professional if the job requires a bachelor's degree. Qualifying 'professional experience' is counted post bachelor's degree.)
None to one year of professional experience.
One to two years of professional experience.
At least two years of professional experience.
03
From the options below, which accurately describes your current employment status? (A current State employee works for an actual State Department such as Department of Technology, Management and Budget (DTMB) or Department of Labor & Economic Opportunity (LEO) etc.)
Not a State of Michigan employee (never been employed at the State)
A current Department of Treasury employee
A current State of Michigan (non-Treasury) employee
A previous State of Michigan employee
04
How many years of customer service experience do you have working in an office setting?
No experience
Less than one year
One to three years
Three to five years
Five to seven years
Seven years or more
05
Please describe your type and level of customer service experience working in an office setting. This experience should be clearly documented in your application and resume. (Failure to do so may result in your application being screened out.) If you have no experience, enter N/A.
06
How many years of experience do you have working in consumer collections?
No experience
Less than one year
One to three years
Three to five years
Five to seven years
Seven years or more
07
Please briefly describe your type and level of involvement with consumer collections. This experience should be clearly documented in your application and resume. (Failure to do so may result in your application being screened out.) If you have no experience, enter N/A.
08
Please identify which Microsoft Office Suite applications you are proficient in using. (Check all that apply.)
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
Microsoft One Note
Microsoft Outlook
Microsoft Teams
None of the above
09
List any other software you are proficient in using. If none, enter N/A.
10
How many years of experience do you have reviewing consumer loan accounts?
No experience
Less than one year
One to three years
Three to five years
Five to seven years
Seven years or more
11
Please describe experience with reviewing consumer loan accounts. This experience should be clearly documented in your application and resume. (Failure to do so may result in your application being screened out.) If you have no experience, enter N/A.
12
How many years of experience do you have with legal proceedings, such as bankruptcy, loan discharge and/or judgments?
No experience
Less than one year
One to three years
Three to five years
Five to seven years
Seven years or more
13
Please describe your experience working with legal proceedings, such as bankruptcy, loan discharge and/or judgments. This experience should be clearly documented in your application and resume. (Failure to do so may result in your application being screened out.) If you have no experience, enter N/A.
14
How many years of experience do you have conducting research, gathering information, analyzing data and reporting the results?
No experience
Less than one year
One to three years
Three to five years
Five to seven years
Seven years or more
15
Please describe your experience conducting research, gathering information, analyzing data and reporting results. This experience should be clearly documented in your application and resume. (Failure to do so may result in your application being screened out.) If you have no experience, enter N/A.
16
How many years of experience do you have providing training in an office setting?
No experience
Less than one year
One to three years
Three to five years
Five to seven years
Seven years or more
17
Please describe your experience providing training in an office setting; explain your role and level of involvement. This experience should be clearly documented in your application and resume. (Failure to do so may result in your application being screened out.) If you have no experience, enter N/A.
18
Do you understand this job requires working onsite on Tuesdays and Wednesdays?
Yes
No
19
Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position prior to be appointed. Relocation expenses are not reimbursed. Do you currently reside in Michigan or if offered the position, would plan to relocate to Michigan?
Yes
No
20
Did you attach your cover letter and detailed resume to your application? (Failure to do so may result in your application being screened out.)
Yes
No
21
If you qualify for this position by possessing a bachelor's degree or military experience, did you remember to attach a copy of your OFFICIAL college/university transcript(s) or DD214 to your application? (Failure to do so may result in your application being screened out.) You can't be qualified for this position without this documentation.
Yes
No
N/A - I am a current or previous State of Michigan employee and possess at least one year of experience working in a professional position. (A position is considered 'professional' if the job requires a bachelor's degree.)
Required Question
Agency
State of Michigan
Department
Treasury
Address
TreasuryOHR@michigan.gov
430 West Allegan Street
Lansing, Michigan, 48922
Phone
517-335-7508
Website
https://www.michigan.gov/treasurycareers
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