Job Information
Healthy Consumer Physical Therapy, PLLC Business Office Coordinator in Lansing, Michigan
Business Office Coordinator
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Organization: Healthy Consumer Physical Therapy, PLLC
Location: Lansing, MI
Pay Range: $18 to $23/ hour (20-25 hours/week)
Start Date: February 3, 2025
CLICK HERE to watch a video message from Dr. Chris Sovey, Owner of Healthy Consumer Physical Therapy, PLLC
Summary: The incumbent will work closely with the Doctor of Physical Therapy (DPT) to assure there is a smooth and efficient functioning clinic office with a high level of patient friendly service. The position will be based at our office Monday-Friday for four to five hours daily starting at 9 am. The position will focus on business office coordination to include but not limited to answering the phone, making patient appointments, coordinating billing, assisting with insurance companies, and interacting with patients at the clinic.
Position Responsibilities:
- Provides administrative and clerical support to the DPT.
- Maintains a high quality of patient communication including patient scheduling, follow-up after appointments using Google Suite, and responding to potential patient inquiries.
- Establishes, maintains, and revises record keeping and ?ling systems.
- Answers telephone and routes calls as required. Responds to general inquiries concerning the activities within the Company by referring to current information sources or to established policies and procedures.
- Adheres to current HIPPA regulations.
Performs related duties as assigned by the DPT.
Qualifications:
- This position requires knowledge normally acquired through an associate's degree in a business related ?eld, or an equivalent combination of education and experience.
- A minimum of one to three years of experience in a business-oriented position.
- Experience with basics of insurance billing preferred or willingness learn.
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Skills/Knowledge/Abilities (SKA) Required:
- Excellent organizational skills with the ability to work accurately and maintain close attention to detail.
- Excellent oral, written, and human relations skills.
- Operates a variety of standard o?ce machines and equipment.
- Pro?ciency in Microsoft Word and Excel is required; willingness to learn Google Suite.
- Knowledge of o?ce methods and procedures is desirable.
- Excellent customer service skills are required.
- Ability to operate with a high degree of con?dentiality and accuracy.
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To Apply: Please complete the online application at:
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Required with Application: Cover letter and resume
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Application Deadline: January 24 or earlier; Position will remain open until filled.
Healthy Consumer Physical Therapy, PLLC, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Healthy Consumer Physical Therapy, PLLC, complies with applicable state and local laws governing nondiscrimin