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Lancaster General Health Outpatient Pharmacy Technician in Lancaster, Pennsylvania


Job Description

Job Title: Outpatient Pharmacy Technician

Location: Lancaster PA

Sign on bonus: $2,500 with 2 year commitment - external candidates only.

1.0 FTE, No holidays or Sunday shifts, employee will train 5 days per week for 8 hours per day, once trained will move to 4 ten hour shifts per weekend, and will work every 3rd to 4th Saturday, your main location will be at LGH but the organization has the option of floating you to other locations for coverage.


Under the direction and supervision of a registered pharmacist, the pharmacy technician performs various functions associated with the dispensing, charging and delivery of medication to patient care areas, in compliance with department policies and procedures that provide optimal pharmaceutical care.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

  • Prepares medications for dispensing under the supervision of the pharmacist, demonstrating accuracy, precision, and consistency relating to selection, packaging, and labeling functions.

  • Prepares and prepackages bulk medications; compounds oral solutions, ointments and creams under supervision of the pharmacist.

  • Assists patients who are dropping off and/or picking up prescription orders. At point of sale, verifies that customer receives the correct prescription(s).

  • Sorts, credits and re-stocks medications as appropriate when they are not dispensed to patients.

  • Prepares the pharmacy inventory; completes orders for drugs and supplies from the storeroom and/or distributor, receive drugs and stock shelves and verify all associated paperwork.

  • Assists in the creation, handling, processing and maintenance of a variety of pharmacy records, to promote efficient operation of the pharmacy and regulatory compliance.

  • Answers telephone using appropriate etiquette, screens and triages telephone/counter inquiries.

  • Assures work for each shift is completed prior to departure.

  • Maintains dispensing area in a neat, orderly, and clean condition as observed by the pharmacist.

  • Retrieve and interpret prescriptions; perform pharmaceutical calculations, taking into account patient and drug characteristics; enter prescriptions, patient health information and insurance information into the clinical pharmacy information system for pharmacist review.

  • Communicates with insurance carriers to obtain payment for prescription claims. Facilitates employee payroll deduction and/or medical billing for payment capture when appropriate.

  • Demonstrates a thorough understanding of and compliance with procedures for handling controlled substances and specialty pharmaceuticals.

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

  • Reviews and transmits wholesaler orders as required.

  • Serve as a training resource for new technicians and assist in evaluating their progress as directed.

  • Assists in maintaining proper inventory and control of drugs and supplies purchased by the pharmacy.

  • Other duties as assigned.



  • High school diploma or successful completion of general educational development (GED) exam required.

  • A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs, i.e., not excluded from participation in Medicare, Medicaid or any other federal or state health insurance program.

  • National pharmacy technician certification (CPhT) required within nine (9) months of hire/placement.


  • Completion of ASHP accredited (or comparable) pharmacy technician training program preferred.

  • Two (2) years of previous pharmacy experience.

  • Prior experience in customer service.



Attention/Concentration: The following level of ability is essential for the jobholder to focus on certain aspects of current experience and reject others.

The position requires the ability to attend to a specific stimulus without being distracted by extraneous environmental stimuli. The individual must be able to attend to environmental detail with the ability to separate essential from non-essential or irrelevant stimuli. The attention skills required are generally considered to be automatic - - passive, but focused with an intact capacity for select perception.

New Learning and Memory: The following level of ability is essential for the jobholder to learn and retain material.

Job demands are only moderately routine and predictable. Minor changes may occur which require the individual to be able to understand and carry out detailed but uninvolved instructions.

Problem Solving, Reasoning and Creative Thinking: The following level of ability that is essential for the jobholder to think (in order to solve a problem) by combining two or more elements from past experience or imaginative thought.

The requirement for autonomous problem solving or creativity of thought in the position is minimal. Problems encountered tend to involve a few concrete variables in or from standardized situations. Typically involves adhering to a chart or set procedure.

APTITUDES: The following are essential requirements of the position in relation to job-worker situations. These items describe how a worker must adapt, adjust, conform or act.

Repetitive work: Ability to continuously perform the same type of work for extended periods of time, according to set procedures, sequence or pace.

Performing under stressful conditions: Ability to perform under stress when confronted with emergency, critical, unusual, or dangerous situations, or in situations in which working speed and sustained attention are critical aspects of the job. Is subject to danger or risk, or to tension as a regular, consistent part of the job.

Variety and change: Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations.

Communication: Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information.

Interpersonal relations: Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others.


Equipment/Tools: Computer, Phone, Copier, Printer, Fax, Office Supplies, Prepacker, Dispensing Cabinets, Flow Hoods

Software: Microsoft Office Products, EPIC, Micromedix, Scriptpro, QS1


Rarely 0-10%; Occasionally 11-35%; Frequently 36-70%; Continuously 71-100%

Body Position/Movement :

  • Sit: Rarely

  • Stand: Continuously

  • Walk: Frequently

  • Bend: Occasionally

  • Push: Frequently

  • Pull: Frequently

  • Kneel/Squat: Occasionally

  • Reach: Frequently

  • Twist: Occasionally

  • Balance: Rarely

  • Climb: Rarely

Lifting: Degree of physical exertion is : Moderate , exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Sensory Abilities specifically required:

  • Vision

  • Hearing

  • Touch/Feeling


WORKING CONDITIONS: Position involves exposure to the following harmful elements:

  • Bio hazardous Waste

  • Blood borne Pathogens

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely.

Benefits At A Glance:

PENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees:

  • 100% Tuition Assistance at The Pennsylvania College of Health Sciences

  • Paid Time Off and Paid Holidays

  • Shift, Weekend and On-Call Differentials

  • Health, Dental and Vision Coverage

  • Short-Term and Long-Term Disability

  • Retirement Savings Account with Company Matching

  • Child Care Subsidies

  • Onsite Gym and Fitness Classes


PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

PENN MEDICINE LANCASTER GENERAL HEALTH, a member of the University of Pennsylvania Health System (Penn Medicine), is a not-for-profit health system with a comprehensive network of care encompassing Lancaster General Hospital (LGH), Women & Babies Hospital and the Lancaster Rehabilitation Hospital (a partnership with Kindred Healthcare). We are an Accredited Trauma Center-Level I through the Pennsylvania Trauma Systems Foundation with 805 Licensed beds. Our membership in Penn Medicine brings together the strengths of a world-renowned, not-for-profit academic medical center and a nationally recognized, not-for-profit community healthcare system.

Outpatient services are provided at the Downtown Outpatient and Suburban Outpatient Pavilions, along with additional outpatient centers and Express and Urgent Care locations throughout the region. Lancaster General Health Physicians is a network of more than 300 primary-care and specialty physicians, at more than 40 offices throughout the region.