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Company

Regular hours but available to respond during off hour needs.

Penn Medicine Home Health

Summary

POSITION SUMMARY: Responsible for developing the comprehensive business and clinical strategies to promote wellbeing for employees and dependents in partnership with employers and deliver the corresponding programs and services that are engaging, efficacious, and fiscally responsible.

HOURS: Monday-Friday regular dayshift hours but the need to be available during off hour needs.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Exhibit behaviors as a role model for wellness and the organizational core values (Personal Integrity, Quality, Respect for the Individual, Services, Teamwork, and Trust).

• Manage all clinicians and support staff within the Corporate Wellness department to ensure alignment to the mission, vision, and values of the organization, and meet the cultural, clinical, and service standards established within Penn Medicine HealthWorks.

• Routinely engage with employers to ascertain the opportunities to improve employee well-being, optimize utilization of the health care delivery model, and control health care spend through the innovative design and deployment of wellness programming.

• Collaborate with administrators, clinicians, brokers, and payers to determine ways to optimize service programs that offer a proven and shared benefit for all stakeholders.

• Develop business plans and contracts in partnership with internal and external stakeholders to ensure marketable services that routinely enhance the service portfolio and engage clients.

• Develop annual capital and operating budgets in cooperation with Penn Medicine HealthWorks leadership colleagues and oversee department operation to manage accordingly.

• Maintains professional relations and regularly reviews literature to ensure clinical trends and educational services influence policies, procedures, guidelines, and processes.

• Develops, implements, and regularly reviews marketing plans, and promotes services throughout the employer community in partnership with the Employer Relations Liaison, the Marketing Specialist, and Penn Medicine HealthWorks leadership colleagues.

• Develop and model relationship-building methods and personally respond to service recovery issues, when necessary.

• Support recruitment, onboarding, and retention of clinicians and support staff within the Corporate Wellness department but, also indirectly throughout Penn Medicine HealthWorks to ensure they always achieve clinical and service standards.

• Responsible for monitoring and coaching performance, developing staff improvement plans as needed, and enforcing appropriate disciplinary action/termination as necessary as per Human Resource guidelines/protocols.

• Fosters staff retention by building and environment based on trust, participation in decision- making, teamwork, and responsiveness. Recognizes positive contributions of staff.

• Communicates regularly with staff to keep them apprised of external and internal initiatives and changes.

• Works closely with Penn Medicine LG Health Director of Benefits to facilitate the Penn Medicine LG Health Employee Wellness Program with focus on improving health and reducing healthcare costs.

• Conducts business forecasting, program statistical analysis and other analytical tasks to ensure up-to-date responses to environmental indices.

• Develops and implements goals of Department for a one (1) or two (2) year period consistent with those of the department and hospital.

• Develops & maintains relationships with key community leaders.

• Develops, implements, and evaluates programs and systems necessary to support changing healthcare needs.

• Collaborates with the Practice Manager of Penn Medicine HealthWorks to ensure cooperative service delivery to employer group members and contribute to the corresponding quarterly value review.

• Provides leadership and oversight for implementing care navigation service for all enrolled employers. This includes ,but is not restricted to, ensuring the fulfillment of success metrics for each employer group, regular assignment of health coaches for on-site and virtual access, and the development of protocols to foster integration with the health system.

• Facilitate training and practical experiences for the Corporate Wellness team to obtain knowledge of the health system, foster employer relations as a trusted Penn Medicine LG ambassador, and deploy effective care navigation services.

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

• Directs Quality Assurance activities within the facilities' program and reports findings to the Performance Improvement Committee.

• Initiates publicity for facility programs in consultation with Community Relations.

• Assess and analyze community health data and identify gaps and needs in services.

• Other duties as assigned.

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

• Bachelor of Science in Business Administration or related field (healthcare field)

• Three years of experience in health and wellness related employment.

• Three years of supervisory or management experience is required for the position.

PREFERRED QUALIFICATIONS:

• Master’s degree in health related field,

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely.

Benefits At A Glance:

• Medical, Dental, Vision and on-site Pharmacy plans to meet individual and family needs

• 100% Tuition Assistance at Pennsylvania College of Health Sciences (role dependent)

• Flexible Spending and Health Savings Accounts (FSA & HSA) to further reduce taxable income and empower your healthcare choices

• Retirement Plan savings (403b) with employer match and annual employer contribution

• Employer paid Short & Long Term Disability and Life Insurance

• Employee Assistance Program (EAP) and other Wellness incentives

Disclaimer

PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.