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Fairview Park, OH, United States 19936R2024415060-c52b10bb846345f198b3e0938fead717 Cox Communications Cox Communications is seeking a Technical Operations Engineer I . In this role, you'll engage in operational engineering tasks with fundamental networking knowledge and skills in a 24/7 operational environment. As a Technical Operations Engineer I, specializing in DOCSIS/Access, you'll be part of the team handling Technical Fulfillment Office(TFO), Deployment, and Technical Support Office (TSO) for DOCSIS Access technology across all nine markets in the East Region. This position plays a vital role in meeting the business requirements for ongoing network capacity expansion and ensuring network service reliability. Your responsibilities will include managing daily operations and addressing breakdowns/incidents in the networks of the East Region. This team collaborates closely with Integrated Network Planning and Technical Project Management teams to outline the Plan of Intent and is responsible for executing the Plan of Record for capital growth projects. Executes routine network implementations for new technology under general supervision. Reviews operational procedures with boundary partners and compiles information for detailed method of procedures as necessary. Creates network change tickets following current processes and validates conflicts to prevent unnecessary outages. Partners with Operations and Engineering to test and validate functionality, management, and performance of existing and new technologies. Supports implementation and deployment of new services, systems, applications, and architectures through installation, configuration, integration, evaluation, testing, documentation, and training. Collaborates with vendors to ensure proper equipment installation, operation, and issue resolution. Manages small, routine projects within Operations to ensure timely delivery of services and adherence to milestones. Coordinates with other departments to ensure the network exceeds market demands and complies with operational standards. Minimum Bachelor's degree in a related discipline. The right candidate could also have a different combination, such as 4 years' experience in a related field Requires strong knowledge of working knowledge of transmission, switching, powering, grounding, mechanical, and cabling. Excellent problem solving and analytical thinking skills to work effectively with teams throughout organization Ability to work in 24/7 environment and on-call as required Preferred BS/BA degree in related discipline strongly desired (i.e. Engineering, Computer Science, or similar technical degree). Certifications: NRS I, CCENT, Network +, CCNA Experience in telecommunications industry desired - preferably 2-3 years operating in a tiered level technical service assurance and/or service implementation environment Demonstrated troubleshooting and diagnostic capabilities Working knowledge of various manufacturers' telecommunications equipment. Working knowledge of backbone and metro architectures and technologies. Participation in SCTE and related certifications USD 77,800.00 - 116,800.00 per year Compensation: Compensation includes a base salary of $77,800.00 - $116,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employe