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FirstBank Title Rep. in Lakewood, Colorado


Founded in 1963, FirstBank maintains more than $20 billion in assets and operates over 110 branch locations across Colorado, Arizona and California. Its growth is attributed to one simple philosophy: do right by customers, communities and employees, which is the center of the company’s “banking for good” mantra. FirstBank believes a company is nothing without the people who comprise it, we pride ourselves in hiring and training a diverse and talented group. By joining the FirstBank team you will experience its great team culture, with ample opportunity for growth. There’s an opportunity for everyone, with positions all across the company - from Teller and Call Center to Technology and Lending. Apply today to learn more and join the team!

A Brief Overview

Title Review Representatives help mitigate risk to the bank by assisting in perfection of real estate collateral. They work within specified timeframes to order initial and final title products for every real-estate secured loan, provide excellent customer service to our branch Officers, Loan Coordinators, and third-party vendors and order environmental reports. This role is an entry-level step into the title area and will work independently, with significant support from their team members as needed.

What you will do

  • Order initial title work, Ownership and Encumbrance Reports (O&E) , and tax certificates for incoming loans.

  • Communicate with title companies to resolve questions and obtain the requested title documentation for each loan.

  • Follow up on outstanding requests as appropriate.

  • Manage daily workflow as directed by supervisor, utilizing loan management system to do so effectively and efficiently.

  • Order final title policies within an established timeframe, and follow-up on outstanding final title orders to ensure we receive the policies within the parameters outlined in FirstBank’s Loan Policy.

  • Order Environmental Reports for commercial real estate loans.

  • Answer questions and communicate professionally with a wide range of individuals.

  • Perform other duties and projects as assigned.

  • Understand and comply with all provisions of the Safety in the Workplace policy.

Minimum Requirements

  • Entry-level job with little or no prior relevant work experience in the function

Preferred Requirements

  • Prior loan or title experience

Knowledge, Skills, and Abilities

  • Strong written and verbal communication skills,

  • Experience with and the ability to use Microsoft Word, Excel, and PDF Exchange,

  • Strong problem solving skills, and the ability to use logic and reasoning,

  • The desire and ability to provide strong customer service,

Working Conditions and Physical Requirements

  • Frequently remains stationary throughout a typical business day

  • Frequently operates a computer and other office machinery, such as a calculator, copy machine, and computer printer

  • Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms

  • Occasionally positions self to access drawers and shelves of various heights

  • Frequently reaches for and handles paperwork and files

  • Constantly communicates with customers, coworkers, and management in-person and on the phone

  • Must be able to exchange accurate information

Salary Range

$15.25 Per Hour to $17.50 Per Hour

Statement of Benefits

FirstBank offers a suite of benefits that support our employees’ professional, financial, physical, emotional and spiritual well-being. Benefits currently offered with our positions include: Paid Time Off/paid leave programs, 401K/Employee Stock Ownership, United Healthcare medical, MetLife dental, VSP vision, Employee tuition reimbursement, Volunteer Time Off, Short-Term Disability, Long-Term Disability, and Group Life Insurance/AD&D

FirstBank is an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)