Campus Pride Jobs

JOB REQUIREMENTS: Overview Lake Geneva, Wisconsin Day Shift Schedule Experience a rewarding and fulfilling career with Mercyhealth. Mercyhealth is committed to offering our partners a best place to work. Our unique workplace Culture of Excellence is built upon: Employee engagement, empowerment and growth Teamwork toward our common goal - providing exceptional health care services with a passion for making lives better An atmosphere of caring and quality that cascades throughout the organization The Unit Clerk/CNA prepares records, processes orders and provides patient care, supporting the nursing philosophy. Orders unit specific special supplies and follows up on orders. Cares for patients in the hospital setting under direction of nursing staff, by performing the following duties, supporting the nursing philosophy. May include weekends, holidays, day, evening, night. Performs other duties as assigned. Responsibilities Essential Duties and Responsibilities Answers the telephone and call lights in a professional, appropriate and timely manner, providing information or relaying messages to patients, family and partners. Facilitates a welcoming environment assisting with visitor wayfinding. Maintains a clean work and patient environment. Participates in department or unit performance improvement activities. Serves as a role model in Critical Moments of Service standards. Brings concerns and/or new ideas forward to the unit manager to improve care on the unit, reporting staff behavioral concerns to management immediately. Attends meetings for patient satisfaction (new products, processes, ideas, etc.). Assist nursing and support service leadership in identifying process improvement opportunities as directed by leadership. Oversees the new CNA and pool CNA team serving as a mentor to new hires and a resource to all CNA staff. Supports newly hired CNA staff for a minimum of five shifts, increasing the orient\'s caseload as his/her progress and experience allows. Observes and monitors CNA\'s patient assignment, providing input to Charge Nurse regarding assignments. Oversees CNA orientation under the direction of the department educator, completing an orientation and competency check on new hire CNAs upon the completion of the orientation period. Educates all newly hired CNA staff regarding departmental procedures, safety and health issues, and other information. Coaches for improvement and educates staff for results. Ensures quality of services of CNA to patient and family, while working with support services to ensure quality of services on the unit (e.g., admissions, activities). Provides constructive feedback and input to CNA staff during their 90 day and annual evaluations. Provides patient care as assigned and per routine, according to standards of care, shift routines, and... For full info follow application link. EOE&AA/M/F/Vet/Disabled. Mercy is an equal employment opportunity employer functioning under Affirmative Action Plans. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/5E4BF26DCCDD4C93