Job Information
UCLA Health Front Office Admin Support - Oncology, Laguna Hills/Irvine in Laguna Hills, California
Description
In this role, you will provide general and administrative support to the staff, physicians and patients of the Oncology Clinic. Schedule new consultations, coordinate and follow up patient appointments and cancellations. Complete demographics, referral forms, on-line transactions including appointment and procedure scheduling using the Encounter Registration system. Collect insurance cards and payments. Balance daily cash drawers. Provide backup administrative support, triage calls, Xerox, collate and file reports, sort and distribute mail.
Salary range: $25.60/hr - $36.33/hr
Qualifications
Required:
Typing skills to prepare forms, manuscripts, and correspondence with speed and accuracy
Ability to follow proper channels of policies & procedures, communication & work standards
Skill to organize tasks to facilitate smooth work/patient flow
Knowledge to schedule patient appointments and encounter patients using the Appointment Scheduling/Encounter Registration Programs.
Demonstrated ability to be punctual and maintain a satisfactory attendance record
Ability to work overtime in cases of emergency
Demonstrated ability to be punctual and maintain a satisfactory attendance record
Skill in maintaining a harmonious work atmosphere, practicing excellent customer service
Skill in speaking clearly and using proper grammar
Transportation/ driving required to various clinic locations as assigned by managers
Preferred:
Knowledge to schedule patients for referrals to specialists
Knowledge of major medical insurance plans
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.