Job Information
Hyatt Senior Sales Manager (Local Only) - Alila Bangsar Kuala Lumpur in KUALA LUMPUR, Malaysia
Description:
Duties and Responsibilities
Responsible for initiating all revenue from Corporate, Government, Embassy, and other market segments to the hotel.
Responsible for cultivating productive relationships with Key Accounts and Key Prospects in these markets.
Maintain an effective tracing system, monitor production all of accounts and discuss appropriate action with Director of Sales & Marketing.
Responsible in continually developing business markets and capturing new ones.
Submit to Director of Sales & Marketing on a weekly basis, a weekly call plan including sales call objective, sales expenses, etc
Totally sell all aspect of hotels operation i.e. rooms, function, groups and banqueting
Maintain a regular sales call pattern i.e. minimum 10 face to face calls per week.
Attend to relevant correspondence, filing and general administrative function as they arise
Travel to national and international sales events, as and when it is required
Conduct hotel inspection and regularly entertain present and potential accounts/sources of business.
Attend any relevant function and promotions and any in-house function as required
Attend and contribute to Sales & Marketing meetings.
Assist as required with telemarketing projects / “Blitz’s”
Ensure Hotel System, sales database and account information is always current and up to date.
Financial Responsibilities
Assist in the preparation of the annual business plan for the department.
Monitor the department’s budget and proactively implement corrective action where necessary.
Control cost whilst ensuring quality and standards are not compromised.
Communication
Communicate effectively within the organization at all levels using the most appropriate communication method for the matter concerned.
Conduct daily briefings and ensure follow-up.
Social Responsibilities
Communicate effectively within the organization at all levels using the most appropriate communication method for the matter concerned.
Conduct daily briefings and ensure follow-up.
Qualifications:
Ideally with a relevant degree or diploma in Hospitality or Tourism management.
Must have 3-5 years of hotel sales experience
Good problem solving, administrative and interpersonal skills are a must.
Must have selling, negotiating, business writing, and presentation skills training
Must be proficient in general computer knowledge
Primary Location: MY-10-Kuala Lumpur
Organization: Alila Bangsar Kuala Lumpur
Job Level: Full-time
Job: Sales
Req ID: KUA002255
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.