Job Information
Amazon Data Center Operations Technician Trainee - Expression of Interest in Kuala Lampur, Malaysia
Description
Amazon Web Services (AWS) is seeking a Data Center Operations trainee as part of our Work Based Learning Program (WBLP). Trainees will participate in our 12-month work and training program. By the end of the program, you will be assessed on your learnings to see if you have what it takes to join our growing team and be a full time Amazonian.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in the region.
Amazon Data Centers takes customer data with the utmost importance, and selected candidates must be able to perform repetitive tasks without variance and adhere to strict Standard Operating Procedures (SOP) that ensures customer data is protected and properly handled.
This position requires candidates to be a self-starter, highly motivated individual who can adhere to processes and be able to perform repetitive tasks with no deviation and demonstrate continuously consistent results. Team members need strong communication and collaboration skills because they will be collaborating not only with their own team but also with other teams.
You will be assigned as a trainee for 12 months where you will have exposure to learn and understand how our Data center works, interact with our support teams and customers. Experience the latest technologies of our cloud that puts you among top talents of data center technical support teams. By the end of the program, you will be assessed on your learnings to see if you have what it takes to join our growing team and be a full time Amazonian.
ABOUT AWS:
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Early Career Talent
When you join Amazon Web Services as a student or recent graduate, you’ll have the chance for your voice to be heard and amplified. That’s because our teams are looking to learn as much from you as you’ll learn from them. Whether you’re graduating with a high school or equivalent diploma, associate degree, bachelor’s degree, MBA, or PhD, we offer a range of early career opportunities across the globe.
Key job responsibilities
• Perform routine activities on hardware, operating systems including installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices (e.g. racks, servers, networking devices, hardware components, cables, etc.)
• Perform storage media (HDD, SSD etc.) sanitization and destruction tasks
• Follow a well-defined SOP (Standard Operation Procedure) to replace a hardware component, or a media spare
• Follow well-defined information security policies and physical safety practices
• Work within a ticket-based environment and work on systematic problem resolution
• Movement of equipment with assisted lifting machinery.
• Collaborate with internal teams (DC operations, DC Engineering, Logistics, Security, Projects etc.) sharing ideas and contribute in projects to improve DC work environment and overall efficiencies.
• This role involves covering 24x7 shift rotation
Basic Qualifications
• Basic knowledge of System hardware and Network devices
• Good written & verbal communication and a team player
Preferred Qualifications
• Diploma/Technical certifications in Information Technology, Computer Engineering, Computer Science or related disciplines
• Familiarity with server hardware troubleshooting, network protocols and Linux operating system
• Knowledge about Data Center operations: Inventory Management, Hot/Cold Aisles, Security
• Data Center environment safety and security awareness
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.