Job Information
BD (Becton, Dickinson and Company) Senior Service Support Engineer in Kowloon Bay, Hong Kong
Job Description Summary
Job Description
• Responsible for providing instrument installation and maintenance, technical advice, consultation & troubleshooting within Hong Kong and Macau
• Complete service documentation according to the BD specification and requirement of service contract
• Support and assist HK Sales and Marketing team for any business issue
• Interface effectively with other departments to resolve customer problems and issues.
• Promote service contract to maintain the growth of HK service revenue
• Properly maintain spare part inventory, test equipment, tools and technical data documentation
Preferred Requirements
• 5 years or above maintenance experience
• At least 2-3 years for supporting Flowcytometry instrument (with clinical assay support is an advantage but not a must)
• High Diploma or above in Engineering or similar field
• Outstanding communication skills
• An analytical mind and strong problem-solving ability
Job Description
Job Description
Responsible for providing instrument installation and maintenance, technical advice, consultation & troubleshooting within Hong Kong and Macau
Complete service documentation according to the BD specification and requirement of service contract
Support and assist HK Sales and Marketing team for any business issue
Interface effectively with other departments to resolve customer problems and issues.
Promote service contract to maintain the growth of HK service revenue
Properly maintain spare part inventory, test equipment, tools and technical data documentation
Preferred Requirements
5 years or above maintenance experience
At least 3 years for supporting Flowcytometry instrument (with clinical assay support is an advantage but not a must)
High Diploma or above in Engineering or similar field
Outstanding communication skills
An analytical mind and strong problem-solving ability
Required Skills
Optional Skills
.
Primary Work Location
HKG Kowloon Bay
Additional Locations
Work Shift
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.