Job Information
SouthEast Bank Central Processing Specialist in Knoxville, Tennessee
Central Processing Specialist
Job Details
Job Location
412 Office - Knoxville, TN
Job Category
Banking
Description
BASIC FUNCTION: Process ELFI loan disbursements, upload bank loans from the loan platform and prepare tickets for loan fees, track outstanding Letters of Credit and monitor auto-renewal deadlines, and perform quality assurance review for maintenance processed by Loan Servicing team. All duties should be performed in accordance with established policies and procedures, with appropriate documentation of actions taken.
ESSENTIAL FUNCTIONS:
Generate disbursements for educational refinance loans originated by ELFI division
Originate wires or prepare official checks for remittance to servicers being paid off with new ELFI loan proceeds and submit a detailed disbursement roster to the payee/servicer
Reconcile disbursements with new loan funding transactions to ensure payoffs are processed timely by the recipient, reconcile overages/shortages, and resolve non-processed items or refunds
Perform research in coordination with ELFI staff for returned items and reissue corrected disbursements
Maintain records of disbursements to include amount, payee, beneficiary name and account(s), timing and other pertinent data to create a clear audit trail and facilitate reporting to ELFI management
On-board new loans processed in the banks loan documentation platform
Upon receipt of the executed loan package from lender or settlement agent, upload new loans from the StreamLine or LaserPro platform
Append package with any additional documentation retained by processor
Prepare general ledger tickets to finalize disbursement of proceeds or collection of fees from borrower
Forward loan package to Loan Servicing team to process renewal/modification or to perform new loan audit
Track outstanding Letters of Credit
Log all new Letters of Credit and process general ledger entries for issuance
Maintain tickler system for auto-renewal provisions and communicate with lenders to ensure timely cancellation or renewal
Process general ledger entries for cancelled Letters of Credit
Resolve any outages identified in monthly reconcilement (performed by Director of Loan Operations)
Establish and maintain Quality Assurance program to review maintenance performed by Loan Servicing team
Pull daily report of loan maintenance performed
Compare maintenance with source documentation to ensure accuracy and appropriateness of maintenance
Document review and notate any deficiencies/errors identified
Address items that need correction with appropriate staff member
Follow-up to ensure correction was performed
Provide summary of findings to department management to identify training opportunities
Qualifications
SKILLS, KNOWLEDGE AND TRAINING:
Organizational and time-management skills to work efficiently and complete a variety of tasks in a timely manner
Ability to identify and manage workflow priorities with nominal supervision
Interpersonal and communication skills to represent the Bank in a positive way in dealing with customers, other third parties, and co-workers and convey information effectively
Strong attention to detail and ability to learn quickly
Mathematical aptitude
Knowledge of computer technology including, but not limited to, Word, Excel, e-mail and internet navigation
WORKING CONDITIONS:
Sitting for long periods of time; approximately 8 hours a day with the ability to move around a little.
Lift 10-20lbs periodically.
REQUIREMENTS:
High school diploma or equivalent
Prior banking, accounting, or related experience preferred
SouthEast Bank is an equal opportunity employer. It is our policy to treat all individuals equally, regardless of race, color, religion, sex, gender, national origin, disability, age, genetic information, sexual orientation, transgender/gender identity, sexual preference, or service in the armed forces.