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Bristol Myers Squibb Area Business Manager, Cell Therapy- Four Rivers in Knoxville, Tennessee

Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .

Position Summary:

BMS is making a commitment to become a world leader in cellular therapy. Cellular therapy represents a significant advancement in the treatment of hematologic malignancies. BMS will leverage its unique capabilities, building from over 20 years of involvement in cell therapy and strategic collaborations.

The Area Business Manager for Cell Therapy is a First Line people manager responsible for leading the Cell Therapy account management team by defining and overseeing the execution of the site level CAR T account management strategy. This role is responsible for achieving commercial objectives for the launches in cell therapy through excellence in account planning, execution, and collaboration with all stakeholders to provide a seamless and differentiated patient experience. The Area Business Manager for cell therapy will also be responsible for developing and supporting access to all levels of customers within the CAR T site including corporate level representation. She/he will contribute to and execute the long-term strategic development plans of the district, within a complex and competitive market.

For this position, the company seeks a highly engaged team player with strong entrepreneurial skills who can establish our CAR T therapies to be highly successful in the cellular therapy marketplace.

Key Relationships

Reports to: Senior Regional Director, U.S. Cell Therapy National Account Management

Direct reports: Cell Therapy Account Managers

The position is field based.

The position covers the following territories: TN, MS, LA, AL, AR, IN and Cincinnati

Responsibilities will include, but are not limited to, the following:

  • Positive role model with superior leadership qualities

  • Recruit, hire, organize and align resources to deliver the business plan; design appropriate performance metrics and achieve accountability

  • Develop Cell Therapy Account Managers; demonstrate the appropriate coaching and counseling to prepare individuals for future professional development

  • Drive the revenue and referral strategy through motivation and activation across the organization enabling community oncology/hematology centers to refer appropriate patients to CAR T certified sites

  • Evaluate staff deployment as well as districts and territory assignments; conduct annual and on-going performance reviews and competency assessments

  • Monitor field activity to ensure balanced workloads; exercise control over resources, budgets and expenses; oversee business operations

  • Consistently work with direct reports in the field and their assigned accounts

  • Support the creation and execution of individual development plans for team members

  • Ensure compliance with all laws, regulations and policies that govern the conduct of cell therapy activities

Key Responsibilities

  • Oversee the development and execution of strategic account plans, which will include clear site level goals and tactics aligned with corporate and commercial business objectives

  • Partner with the cross-functional team to develop and refine the launch strategy and oversee the execution of brand strategies, goals and referral tactics aligned with customer-facing efforts

  • Provide guidance and remove obstacles for the Cell Therapy Account Managers as they implement and manage the individual account plans across the district

  • Consult with Medical Affairs Liaisons (MSLs) and Launch Excellence Associate Directors (LEADs) to transition and utilize prior knowledge gathered from the CAR T account qualification process

  • Contribute to the execution of a flawless order and supply process supporting excellent customer service

  • Establish and maintain productive and collaborative working relationships with cross-functional partners across the U.S. Commercial Hematology/Oncology organization

  • Develop professional and trustworthy relationships with KOLs & key accounts

  • Provide the cross-functional team with appropriate feedback and insights from interactions with healthcare professionals and key accounts

  • Facilitate and provide timely feedback to Senior Regional Director, Cell Therapy and U.S. HEM Franchise Leadership Team regarding account business trends, changes in the therapeutic landscape, performance, industry issues and business opportunities and risks

Qualifications & Experience

  • 8+ years of sales experience, marketing, and/or commercial experience required with 5 years in Hematology or Oncology

  • Sales and/or people management experience preferred

  • Experience in hospital sales, academic and community setting preferred

  • Buy and bill reimbursement experience preferred

  • Key account management strategy - experience working in large, complex accounts, identifying influential stakeholders, and working with them to better serve patients

  • Demonstrated ability to effectively partner with senior leadership and key cross functional partners across the internal organization in order to implement key account strategies

  • High degree of technical expertise and business acumen

  • Strong analytical, consulting, and business planning skills necessary to coach team to execute on key strategic imperatives

  • Ability to work successfully in a fast-paced environment to support the team's ability to manage change and balance multiple priorities

  • Ability to coach and lead through ambiguity

  • Excellent written and verbal communication skills including an effective presentation style to connect with diverse groups of customers

  • Thorough understanding of U.S. compliance guidelines

  • Ability to work independently and travel as needed (up to 60%)

  • Valid driver's license

  • Bachelor's Degree or equivalent

Critical Competences for Success

Leadership skills - Proven ability to build, lead and inspire high performance sales teams. Achieves organizational focus on key priorities, provides clear direction, delegates, actively communicates and coaches. Values diverse and opposing views. A people developer and team builder. Strong organizational and administrative skills. Possesses a sense of urgency.

Results orientation - A result oriented individual, with a participative, high-energy style, strong personal work ethic, intense focus on results and a bias toward action. Establishes clear expectations, objectives, and priorities. Sets aggressive but achievable goals and consistently delivers. Diligently monitors progress and proactively addresses variances. Highly decisive and action oriented.

Collaboration skills - A top class team player. Works effectively in a team-based organization, collaborates cross-functionally and builds alignment around goals and objectives. Shares, circulates information. Readily builds consensus and achieves agreement on key initiatives and priorities. Will be able to point to previous success maximizing the communication requirements and productivity of a fast-growing company.

Flexible & Entrepreneurial skills - To develop an organization under expected heavy growth and extended product portfolio the ideal candidate must be able to navigate in a complex internal structure/environment and commit to the targets and deliver despite unforeseen events by:

  • Being able to think globally and act locally with sensitivity to cultural differences.

  • Recognizing market opportunities for both new and current products, act accordingly and take risk when opportunities arise.

  • Being a change agent in a rapidly transforming organization.

  • Being open-minded to new ways and new ideas.

Other Personal Characteristics

  • Integrity - Possesses unquestioned integrity and strong business ethics. Demonstrates a firm commitment to the company's beliefs, values and organizational goals. Committed to making a positive contribution to the organization. Has the reputation and record of achievement to establish trust and credibility with peers, subordinates, collaboration partners, and external constituents.

  • Strategic capabilities - Able to devise a long-term vision, based on a thorough understanding of industry trends and opportunities. Manages an effective planning process. Demonstrates creativity and effectiveness in addressing major strategic challenges.

  • Analytical and problems solving skills - Adept at using advanced analytical techniques, tools and financial models to assess issues. Able to rapidly identify issues, develop and effectively implement solutions. Demonstrates personal flexibility and adaptability to operate effectively in changing environments and fluid markets.

  • Communication skills - Excellent communication and interpersonal skills. Effectively leads meetings. Strong presentation skills in both small and large group setting. Excellent listener; seeks broad input and feedback; frequent and effective follow-up.

  • Highly intelligent - A focused thinker with superior analytical skills. A quick study in new situations. Strong planning and implementation skills.

#LI-Remote

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as Transforming patients' lives through scienceā„¢ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ (https://careers.bms.com/eeo-accessibility) eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Company: Bristol-Myers Squibb

Req Number: R1585994

Updated: 2024-10-05 05:21:35.503 UTC

Location: Indianapolis-IN

Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.

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