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Norco, Inc Combination Store Customer Service Representative in Klamath Falls, Oregon

_Norco, Inc. is currently offering a signing bonus of $1,500.00 for this position. Details of the signing bonus can be discussed during the interview._* (/Applies to full-time direct new hires only)/* Norco is currently seeking an individual to fill our Combination Store Customer Service Representative position. The Combination Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to: * Greet customers in a professional and enthusiastic way * Answer telephone calls promptly * Demonstrate in-depth knowledge of products, placement, availability, price and use * Sell welding and safety products and services to customer * Fit and sell medical products and services to customers * Continue education on industry billing criteria as it relates to specific customer insurance requirements * Initiate and complete new patient referral information files and assist in setting up new accounts where applicable * Issue product sales quotes to customers * Track customer’s order in the computer and be able to interpret where order is in the delivery process * Perform other tasks as assigned or necessary * Medical homecare experience is a plus * Good typing and 10-key skills * Working knowledge of home medical products, placement, availability and pricing * Working knowledge of welding, gases and supplies * Ability to frequently lift up to 50 lbs * Ability to occasionally lift and/or carry objects weighing up to 100 lbs * Ability to sit, stand and walk for extended periods of time * Ability to accurately enter data into computer and acquire a working knowledge or any software applications necessary to the position Norco offers a competitive compensation/benefit package, including: * Employee Stock Ownership Plan (ESOP) * Health, Vision and Dental Insurance * Health Savings Account (HSA) * Medical and Dependent Care Flex Accounts (FSA) * Life Insurance provided at no cost to employee by Norco through United Heritage * Supplemental Accident, Disease, and Life Insurance through Colonial Life Insurance * Employee Tuition Reimbursement * 401(k) with Employer Matching * Wellness Program * Employee Discount on products sold by Norco Norco, Inc is an Equal Opportunity/Affirmative Action Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Norco, Inc is a Drug-Free workplace.