Job Information
Amazon Senior Program Manager, Production Operations, Project Kuiper in Kirkland, Washington
Description
Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.
This role includes direct responsibility for program management of planning, manufacturing, integration, and test of production value stream. This is a highly technical role requiring experience with integrated hardware and software as well as some appreciation for complex applications and manufacturing systems. Candidate superpowers should include bias for action, ownership, insist on high standards, stakeholder management, innovation, creating clarity out of ambiguity, and enabling productive collaboration across different organization.
Key job responsibilities
As a Senior Program Manager, you will
Own the production roadmap for production value streams that delivers the end-to-end solutions necessary to source, build, test and integrate satellites
Establish the linkage between production roadmap and annual goals and objectives, creating and owning tools and mechanisms to measure, monitor and optimize these value streams
Drive daily execution working across supply chain, planning, fulfillment and production teams
Represent the overall production roadmap in assessing technical trades related to innovation, speed, manufacturability, cost, stability and trust
Translate strategic goals into actionable plans for specific projects and operations
Understand dependencies between roadmap projects, synchronize milestones, identify constraints and dive deep where necessary to unblock and deliver the roadmap
Create new tools and business processes that simplify, standardize and enable operational excellence across the entire production value stream
Develop and own operational rhythms for all of production operations teams
Identify potential risks in manufacturing processes and develop mitigation strategies and recovery plans
Execute a strategic plan that defines how teams will deliver on forward looking production plans
Support the development and execution of Production Rate Ramp roadmaps
Partner with business teams on scalable standardized approaches to meet their demand and enable growth
Drive the creation, documentation, and adoption of scalable, standardized, and highly visible processes across all supply chain, manufacturing and launch functions
Drive executive communication cadence and deliver artifacts that provide insight into the activities, accomplishments, challenges and risks of operations to senior leadership
Measure, analyze, improve, and control KPIs across all aspects of the operation
Work with software and analytics teams to develop reporting tools and applications that support, operating rhythms
Analyze production data to identify trends, issues, and opportunities for improvement
Support implementation training on new processes or improvements identified through PDCA cycles
Drive year over year optimization opportunities in all areas of operations, including manufacturing and sourcing
Provide feedback/escalate systemic concerns to tech teams regarding approaches that are cost-inefficient or detrimental to scaling
Advices production directors and senior managers on technology and execution decisions
Unblocks production teams and increases the speed of delivery
Negotiates resources and priorities across different technology stakeholders
Create new tools and business processes that simplify, standardize and enable operational excellence across the entire production value stream
Ensure effective communication of changes and improvements across the organization
Perform internal audits to assess adherence to procedures, systems and standards
Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
A day in the life
This role will be highly collaborative, requiring partnerships with cross-functional production stakeholders to drive positive results. This role will support the production of satellite operations across our facilities in Redmond and Kirkland, Washington. Throughout the day, an Operations Program Manager for satellite manufacturing must balance strategic planning with hands-on oversight of project execution.
This role requires the ability to advocate on behalf of our customers, both internal and external, and the ability to push back without being adversarial. Communication skills are crucial, as you will interact with various stakeholders including customers, suppliers, and internal teams. A typical day for this role will involve working directly with production teams and value stream owners on plan execution and checking process adherence. This role will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations.
To deliver these complex solutions, you will partner with peers across all Kuiper teams, including hardware, software, supply chain, manufacturing, launch, facilities, finance, compliance, and human resources. The role requires strong leadership to motivate and coordinate teams towards achieving project goals while maintaining a focus on quality, efficiency, and adherence to timelines.
Overall, the role demands strategic thinking, effective leadership, and meticulous oversight to successfully drive satellite manufacturing projects forward. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, we guarantee that you will learn a lot, have fun, and make a positive impact on millions of people.
About the team
The vision of OPM team is to enable success of end-to-end Kuiper operations team by proactively developing systems, processes, mechanisms, and tools that are required to detect issues, expose root cause, validate improvements, maintain controls, and drive operational rhythms. OCC is a force multiplier, identifying and accelerating the speed which operating teams achieve goals with fewer resources. The goal of the team is to drive solution to business problems.
Basic Qualifications
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Engineering Degree
Preferred Qualifications
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
5+ of program experience on high paced production enviroments.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.