Job Information
Amazon LMS Administrator, L&D Factory Operations, Project Kuiper in Kirkland, Washington
Description
Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.
The L&D Team collaborates with cross-functional teams to execute comprehensive training programs for Production Operations. These programs include New Hire Orientation, external vendor training, and Technical Training Programs. We are hiring an LMS Administrator who will be responsible for delivering key training metrics, maintaining feedback loops between training outcomes and production performance, and serving as the Learning Management System (LMS) subject matter expert.
Success in this role requires strong analytical skills, experience in training metric program development, and the ability to deliver comprehensive training analytics reports to leadership teams, highlighting key metrics such as completion rates, compliance status, and program effectiveness.
Key job responsibilities
Serves as the primary LMS administrator for the Kuiper Factory Operation L&D Team, managing system configuration, user access, troubleshooting, and maintaining and expanding training content within the LMS
Drive and track key training metrics to measure program effectiveness, maintaining comprehensive training dashboards for stakeholder visibility
Execute content management activities including uploading courses, maintaining learning paths, and structured documentation of training materials per established standards.
Collaborate with Amazon Global LMS Teams and Kuiper System SMEs to implement system integrations, test new features, and optimize LMS functionality
Generate and analyze training data to identify trends, create custom reports for stakeholders, and maintain accurate compliance records
Develop intuitive dashboards and data visualizations to communicate training progress, identify trends, and provide actionable insights for strategic decision-making
Maintaining training dashboards
Key performance indicators (KPIs) to measure and evaluate the effectiveness of training programs
Collaborating within our team (designers/instructors) for team KPIs
Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
About the team
Ready to optimize digital learning experiences? Join our dynamic L&D team where every day brings new opportunities to enhance our learning management system! As our LMS Administrator, you'll be the backbone of our digital learning infrastructure, ensuring seamless access to knowledge across the organization. Working collaboratively in a dynamic environment, you'll manage user experiences, troubleshoot technical issues, and implement system enhancements that make a real difference. Whether it's configuring learning paths, maintaining user data, generating detailed reports, or integrating new features, your role will be crucial in supporting our organization's learning objectives. We believe in innovation, efficiency, and the power of technology-enabled learning. You'll be part of a supportive team that embraces new ideas and technologies to streamline the learning experience. If you're detail-oriented, tech-savvy, and enjoy solving complex problems while helping others navigate their learning journey, you'll find your place here.
Basic Qualifications
2+ years utilizing a Learning Management System (LMS) to perform administrative functions (e.g., assigning, tracking, creating trainings) including configuration, content management, and user support
3+ years using Microsoft Office Suite
3+ years collecting and analyzing data for continuous program improvement and metrics reporting
2+ years creating dashboards using advanced reporting tools (e.g., QuickSight, Tableau, and other SQL-based data visualization tools)
2+ years using Atlassian productivity tools (e.g., Confluence and Jira)
Preferred Qualifications
Experience leveraging technology to develop and improve processes
Experience and comfort utilizing teleconference tools
Proven ability to identify, analyze, and solve ambiguous problems
Ability to thrive in a fast-moving business environment
Strong organizational skills and attention to detail, ability to manage multiple projects at once, follow through and meet deadlines
Excellent verbal and written communication skills
Experience in a manufacturing or operations environment
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $58,300/year in our lowest geographic market up to $113,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.