Job Information
CrowdStrike, Inc. Director, Sales Operations - LATAM (Remote) in Kirkland, Washington
CrowdStrike, Inc. Full time R18745 About the Role:
CrowdStrike seeks an experienced business leader for the role of Director, Sales Operations - LATAM . The Director, Sales Operations - LATAM is the business partner to the Sr. Director of AMS Sales Operations and a member of the Global Sales Operations leadership team. As a result oriented executive, this individual will have demonstrated success in working with sales leadership teams in LATAM, with proven skills in relationship building with internal stakeholders, planning & executing for business scale and velocity, and maximizing outcomes for the company. As a key member of the North America leadership team, the Director, Sales Operations - LATAM will leverage a high degree of business acumen to: objectively partner with and guide the leadership team on current performance and opportunities; assess future investments and process developments that can further enable rapid business growth and a frictionless business motion; be a key stakeholder in the deal review process; actively engage in the largest commercial opportunities to deliver customer value and success while maximizing business yields for CrowdStrike; be a key driver for the CrowdStrike business model and the culture of excellence we seek to achieve both in North America and globally.
This position requires an individual who can balance strategy with tactical execution and who thrives in an extremely dynamic, rapidly evolving, fast-paced work environment, often working under tight deadlines with changing requirements.
This is a fully remote opportunity open to qualified candidates in any major metro in the USA.
What You'll Do:
Drive the LATAM Annual Operating Plan (AOP) and Capacity Planning in partnership with CrowdStrikes Finance, HR, Territory Operations organization to build scalable capabilities that support LATAM growth plans and revenue targets.
Oversee LATAM Weekly/Monthly/Quarterly Sales Forecasting activities in partnership with Sales & Sales Operations Leadership.
Provide opportunity deal level and customer specific guidance, advice, and evaluations, to ensure value creation and realization for both external and internal stakeholders.
Hold LATAM accountable to follow CrowdStrikes Opportunity Management Operating Principles and Salesforce Hygiene requirements.
Engage with CrowdStrike Sales Enablement team to support sales onboarding and ongoing sales enablement activities and programs, including adoption and utilization of CrowdStrikes Sales Tools & Capabilities.
Partner with CrowdStrike Territory Operations team on Fiscal year and In-Fiscal Sales Territory Planning & Deployment activities.
Work closely with CrowdStrikes IT & GTM operations teams to clarify business process and data needs and provide guidance on the implementation of process-related IT projects, as well as supporting and executing end to end UAT.
Partner with CrowdStrikes Global Compensations team to ensure tight alignment that supports all critical processes/procedures and provide any critical data and or insights needed to support the commissions process & policies.
Lead LATAM related business approvals, RoE compliance and geographic expansion activities and coordinate with internal legal, tax & compliance teams as needed.
Mentor, coach, and guide team members on day-to-day operational requirements and ensure proper delegation of authority to execute.
Partner with CrowdStrikes Global Data & Analytics to provide concise and effective ongoing data & analytical insights with respect to support strategic, operational and compliance activities.
Develop and enhance effective working relationships with the global and regional functions across CrowdStrike to promote the effectiveness and efficiency of t