Job Information
HART RESTAURANT MANAGEMENT INC Team Member-Kingsville in Kingsville, Texas
+-----------------------------------+-----------------------------------+ | Job Description | | +-----------------------------------+-----------------------------------+ | | - Customer service: Greeting | | | customers, taking orders, and | | | processing payments | | | - Food preparation: Preparing | | | and packaging food and drinks | | | - Cleaning: Keeping the | | | restaurant clean, including | | | the dining room, restroom, | | | and exterior | | | - Safety: Maintaining health | | | and safety standards, and | | | reporting hazards to the | | | manager | | | - Inventory: Unloading and | | | stocking inventory | | | - Other duties: Assisting in | | | the kitchen, operating fryers | | | and microwaves, and | | | transferring supplies | | | | | | +------------------------------+ | | | | SUMMARY | | | | | The Team Member position is | | | | | responsible for providing | | | | | exceptional guest service | | | | | and support, while working | | | | | closely with the Restaurant | | | | | Managers and other Team | | | | | Members to maintain | | | | | operational standards and | | | | | procedures. | | | | | | | | | | - This position operates | | | | | under the direction of | | | | | the General Manager, | | | | | Assistant Managers, and | | | | | Shift Coordinators. | | | | | - This position has direct | | | | | interactions with Guests | | | | | and members of the field | | | | | operations team. | | | | | | | | | | RESPONSIBILITIES | | | | | | | | | | - Greets guests with a | | | | | smile, receives orders, | | | | | processes payments, and | | | | | responds appropriately | | | | | to customer issues | | | | | - Operates cash register | | | | | or point of sale | | | | | devices, as needed, and | | | | | uses value-added | | | | | suggestive-selling | | | | | techniques to generate | | | | | additional sales | | | | | opportunities | | | | | - Verifies the accuracy of | | | | | guests' orders | | | | | - Prepares and packages | | | | | food and drink products | | | | | - Cleans kitchen area, | | | | | counters, food | | | | | preparation areas, and | | | | | utensils | | | | | - Cleans dining room, | | | | | restrooms and exterior | | | | | grounds | | | | | - Maintains health and | | | | | safety standards in work | | | | | areas | | | | | - Unloads and stocks | | | | | inventory items as | | | | | needed | | | | | - Performs duties at | | | | | multiple workstations | | | | | (e.g., front counter, | | | | | Drive-Thru, prep boards, | | | | | expediter, etc.) | | | | | - Prompt and regular | | | | | attendance on assigned | | | | | shifts | | | | | - Works to resolve issues | | | | | that may arise in the | | | | | restaurant | | | | | - Learns team | | | | | effectiveness skills; | | | | | works with others to | | | | | achieve team goals | | | | | - Responds to guests' | | | | | needs in a professional | | | | | and polite manner | | | | | - Communicates positively | | | | | with customers, peers, | | | | | and managers | | | | | | | | | | QUALIFICATIONS: | | | | | | | | | | - Must be at least | | | | | sixteen (16) years of | | | | | age* | | | | | - Willing to accomplish | | | | | all restaurant tasks | | | | | - Comfortab