Job Information
Merck Data Center Services Planner (Hybrid - NJ) in Kenilworth, New Jersey
Job Description
Reporting to the Associate Director, Data Center Engineering, the DC Services Planner is responsible for coordinating all ITE installations, growth, and decommissions in the global data centers and local computer rooms globally. The DC Services Planner is responsible for liaising with IHOME Relationship Managers and Data Center Engineers to identify demand requirements, solutioning, and prioritizations, and Smart Hands for implementation.
The DC Services Planner will be focused on infrastructure space planning, power distribution, ethernet and fiberoptic cabling, IP address management, and deploying broader hosting infrastructure such as IT cabinets and rack power systems via the enterprise Data Center Infrastructure Management system, Sunbird. This person will closely collaborate with other ITHOME teams, global and local Facilities teams, Divisional IT teams, and Global Compute, Storage, and Network teams across the three our Company IT Hubs located in the US, EMEA and JPAC.
Responsibilities include, but are not limited to:
Integrate with site and global teams to act as IT demand coordinator to properly allocate hosting infrastructure resources, such as space, power, and cabling.
Virtually plan IT infrastructure demand and create required workflows via Sunbird Data Center Infrastructure Management (DCIM) system.
Manage workflow via ServiceNow and Sunbird ticketing system.
Develop and maintain supporting documentation such as Job Aids and Work Instructions for Smart Hands.
Work closely with all stakeholders to ensure smooth implementation of projects.
Proactively manage the quality of data contained in Sunbird DCIM and ServiceNow CMDB.
Manage processes to onboard and offboard sites in Sunbird DCIM as our company portfolio changes over time.
Maintain effective relationships with vendors and suppliers ensuring effective, high-quality delivery and appropriate cost management.
Be a backup Data Center Planner for sites assigned as Secondary responsibilities.
Education Minimum Requirement:
- High School Diploma
Required Experience:
Sunbird DCIM experience.
Minimum of 3 years data center and colocation solution delivery supporting 24/7/365 mission critical services.
Strong interpersonal, communication and presentation skills.
Strong team member.
Prior experience with and understanding of large enterprise critical facility data center design.
Understanding of structured cabling systems, network and connectivity standards, power resiliency, and hardware installation.
Ability to adapt to changing technology environments.
Understanding of ITIL processes, compliance and quality programs, audits and physical security.
Ability to coordinate large scale deployments and develop and improve processes.
Ability to develop relationships with people in diverse global geographies. This includes company employees, external partners and vendors.
Ability to resolve problems in high-stress, high-visibility situations.
Preferred Experience:
Data Center Certifications such as CDCDP, DCDC, or equivalent are desirable.
Industry technical certifications in EMC, Cisco or VMware are desirable.
PMP and ITIL Certifications or equivalent are desirable.
#eligibleforerp
MSJR
NOTICE FOR INTERNAL APPLICANTS
In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.
Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.
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U.S. Hybrid Work Model
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.
Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.
Expected salary range:
$83,100.00 - $130,900.00
Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here (https://www.benefitsatmerck.com/) .
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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements:
10%
Flexible Work Arrangements:
Hybrid
Shift:
1st - Day
Valid Driving License:
No
Hazardous Material(s):
N/A
Job Posting End Date:
07/9/2024
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Job Posting End Date: 07/09/2024
A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Requisition ID: R302207