Job Information
American Express Senior Engineering Manager in Karnataka, India
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
We are seeking an experienced and driven Engineering Manager with hands-on expertise to build and lead a high-performing team responsible for ensuring our applications are delivered seamlessly, perform optimally, and withstand unexpected challenges. You will play a pivotal role in defining and implementing strategies across these critical areas, fostering a culture of excellence and innovation. This is a hands-on role, and you would be required to design and implement the solutions.
Responsibilities:
Lead and develop a high-performing team: Recruit, motivate, and develop a talented team of engineers specializing in release engineering, performance engineering , and resiliency engineering . Foster a collaborative and inclusive environment where team members can thrive and contribute their best work.
Own the release engineering process: Design, implement, and continuously improve our release pipelines and procedures from creating release branches, merging changes & deploying code to test and production environments. Ensure releases are executed efficiently, reliably, and with minimal risk. Champion automation across the release process, leveraging tools and technologies to streamline workflows and reduce manual effort.
Champion performance engineering: Establish performance goals and metrics, identify, and address performance bottlenecks, and ensure applications meet defined performance standards. Continuously optimize application performance for scalability and speed. Build automation capabilities to improve efficiencies and provide faster feedback.
Champion resiliency engineering: Design and implement tooling & strategies to build robust and resilient systems that can withstand failures and unexpected events. Implement chaos engineering and fault injection practices to proactively identify and mitigate potential issues.
Collaborate cross-functionally: Partner closely with Development, QA, Operations, and other teams to ensure alignment and deliver successful releases. Advocate for best practices across release, performance, and resiliency engineering within the organization.
Track and measure success: Define and monitor key metrics for release performance, application performance, and system resiliency, identifying and addressing areas for improvement.
Stay ahead of the curve: Continuously learn and stay updated on the latest trends and technologies in release engineering, performance engineering, and resiliency engineering. Advocate for best practices and implement innovative solutions.
Required Skills:
Technical Skills:
Hands-on experience in designing, implementing, and managing release pipelines in automated fashion.
Deep understanding of code branching strategies
Deep understanding of Continuous Integration and Continuous Delivery (CI/CD) principles and practices
Strong knowledge of release automation tools (e.g., Jenkins, Helm Charts, GitHub actions)
Experience with programming languages (Java preferred)
Solid understanding of performance engineering principles and methodologies (profiling, load testing, optimization)
Deep knowledge of resiliency engineering practices (e.g., fault tolerance, disaster recovery)
Hands on Experience with distributed cloud platforms liked Docker, Kubernetes
Experience with chaos engineering and fault injection practices & tools (Chaos Monkey, Gremlin)
Soft Skills:
Excellent communication, collaboration, and leadership skills
Ability to thrive in a fast-paced and dynamic environment.
Strong problem-solving and analytical skills
Attention to detail and commitment to quality.
Proven ability to manage multiple priorities and stakeholders.
Qualifications
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job: Technology
Primary Location: India-Karnataka-Bengaluru Urban
Schedule Full-time
Req ID: 24002708