Job Information
Siemens Repair Center Manager in Kansas City, Missouri
Job Family: Manufacturing
Req ID: 417930
We are looking for a Repair Center Manager to join our team at Innomotics – A Siemens Business.
Your change engine.
Motors and drives are our business, redefining reliable motion from check-time per day to uptime per lifecycle, from simply on/off to everything smart in between. Our most powerful engine: more than 15,000 dedicated experts, doers, colleagues. For them, engineering the future means keeping businesses in motion – in e-motion. We are the “we” in power – and we can empower you.
15,000 and counting.
Are you looking for the stability of an established global player with the lean, innovative spirit of a mid-size hidden champion? That’s us! Are you looking to shape entire industries with a future-proof portfolio of more sustainable, energy efficient solutions? Deal, let’s go!
The role.
Innomotics LLC is looking for a Repair Center Manager – Motor Services in the US, located in Kansas City, MO. This is an operational leadership position leading a team of shop floor repair technicians, field service technicians, sales support and local office support staff. You will lead all aspects of repair center business & operational responsibilities to deliver on safety guidelines, regulatory compliance, customer expectations, company financial, operational targets and employee engagement / satisfaction. You will also have critical collaboration with key collaborators with Manufacturing Plants in Norwood, Ohio and Germany, EHS, Sales/Marketing, Service Partners, Procurement, Finance, Product Management, Research & Development, Order Entry, Logistics, Workers Union and People & Organization (Human Resources).
Safety Leadership : Lead and cultivate a ZERO HARM SAFETY Culture, supervising safety metrics and compliance while promoting a safe work environment. Ensure adherence to safety regulations to maintain a best-in-class standards for the repair center.
Strategic Collaboration : Work closely with regional & global business segment headquarters to design and implement local growth strategies aimed to increase motor service sales volume and improve customer satisfaction.
Sales Support : Build and implement the local repair sales strategy. Lead the internal sales representative to achieve growth targets. Engage with key customers to drive sales efforts.
Profitable Repair Volume Growth : Define, implement motor service initiatives to boost repair volume, contributing to revenue growth.
Budget Management : Responsible for the facility budget and meeting operational targets. Implement cost optimization strategies and lean process improvements to enhance the repair centers cost & profitability position. Collaborate with the finance team in leading customer price calculation and driving monthly financial reviews.
Operations Excellence : Assess daily operations, identify strengths and opportunities for improvement, and implement strategies for transformation into World Class Operations.
Cycle Time Reduction : Develop and implement strategies to reduce repair cycle times, minimize non-conformance failures, adhere to quality regulations and optimize operational efficiency.
Continuous Improvement: Create initiatives to drive a culture of continuous improvement. Apply lean principles and efficiency across all processes.
Customer Satisfaction : Build an excellent customer satisfaction culture by delivering timely services of the highest quality.
People Management : Lead a minimum team of 15 employees that include repair technicians, field service, sales support and administrative staff. Mentor and develop Operations Management/Leadership talents and fostering a diverse and inclusive work environment.
Union Relations : Lead and run tasks related to workers union to ensure a positive employee / labor negotiation. As part of a team, participate in monthly labor meetings, grievance meetings and contract negotiations.
Your profile.
Bachelor's degree in Business Administration, Industrial, Mechanical, or Electrical Engineering. Equivalent experience with a High School Diploma/GED will be considered.
Minimum of 10 years of experience in operations management, preferably in a repair center setting.
At least 5 years of experience in effectively managing, leading, and developing impactful operations teams, including handling workers union relations. Demonstrate sophisticated understanding and application of management approaches for work direction, motivation and performance management.
Proven track record in budget management, cost control, and driving strategic business initiatives.
Strong leadership abilities with a keen emphasis on safety, quality, and performance.
Knowledge in SAP, Excel, Power Point and Word
Exceptional verbal and written communication and interpersonal skills, with experience communicating all levels within the organization – shop-floor employees, customers, and executive levels
Results-driven mindset with a dedication to continuous improvement and adaptability to evolving business demands.
Open to travel 10-15% of the time, as needed, for customer, supplier, or partner visits.
Experience in electric machines or rotating equipment is preferred.
The pay range for this position is $87,000 - $149,200. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
What we offer.
At Innomotics, we are committed to an ownership culture, in which every employee takes personal responsibility for our company’s success. We apply lean principles and seek to continually improve our processes and customers’ experience.
Why you’ll love working at #TeamInnomotics
Competitive compensation based on qualifications
Medical, dental, prescription and vision coverage, first day of employment
Matching 401(k) (immediate employer match)
Competitive paid time off plan, paid holidays, and floating holidays
Career development opportunities
Education and tuition reimbursement programs available
Flexibility to work remote a few days a week
Paid parental leave
Who designs your future? You do.
Make your mark in our exciting world. #JoinReliableMotion #TeamInnomotics
As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.
Jobs at Innomotics (https://jobs.siemens.com/careers?query=Innomotics) - if you would like to find out more about jobs & careers at Innomotics.
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