Job Information
Pap� Machinery, Inc. Service Administrator in Kailua Kona, Hawaii
DESCRIPTION/RESPONSIBILITIES: PAPE MACHINERY, INC. - CONSTRUCTION and FORESTRY DIVISION - KONA, HI
SERVICE ADMINISTRATOR: Do you love working in an energetic, fast-paced environment? Do you want to be a part of a winning team? Are you a detail person, but also love working with people? If this sounds like you, we would love to hear from you! Pape Machinery, the premier capital equipment dealer in the West, is looking for a Service Administrator to join their team in Kona. While this position is entry-level, it has great upward mobility potential!
WHAT YOULL DO: As our Service Administrator, you will be in a dynamic, multi-faceted role that ensures our customers have a great experience when they get their equipment repaired or serviced at Pape. Every day, you will be responsible for managing incoming and outgoing service department work, preparing repair estimates, providing excellent service to customers in person and on the phone, assisting with dispatching technicians, and more! To thrive in this role, you must be a detail person, enjoy working at a fast pace, and have a winning attitude.
WHAT YOU NEED: * Excellent computer skills including Word, Excel, Outlook, and the ability to learn our internal computer systems. * Excellent communication and customer relations skills. * Excellent attention to detail, accuracy, and organizational skills. * Ability to thrive in a team. * Experience working directly with customers and knowledge of equipment are preferred.
The Pape Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilitie
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)