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Microsoft Cloud Operations + Innovation (CO+I) is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering trusted experience to customers and partners worldwide. We are looking for a passionate, high-energy individual to help build the network that powers the world’s largest online services. 

 

Responsibilities

Manages team's deployment of large-scale, campus, and/or regionally-based delivery solutions while also socializing with regional leaders. Analyzes and recommends delivery options from a technical standpoint based on best practices and trends, supports the development and implementation of all organizational procedures and standards, and ensures they are followed by all team members and vendors. Orchestrates work with internal and external partners to resolve complex issues and ensures schedule predictability to contracted milestones and in doing so may significantly impact global construction projects. Reviews and provides feedback to the team and regional management regarding resource procurement, allocation, and human capital resources for future upcoming projects. Holds their team(s) accountable for on-schedule delivery of projects by ensuring project progress reports including scope, schedule, resources, and budget are provided. Manages the day-to-day coordination for meetings and activities with vendors, cost managers, and/or owner/architect/contractors. Facilitates collaboration with other internal teams. Reviews safe worksite(s) by adhering to organizational, industry procedures, and global safety policies. Establishes, reviews, and communicates risk mitigation goals and develops metrics, dashboards and/or scorecards to drive progress. Leads the day-to-day management of vendors. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.

Construction Manager (s) Key Roles, Responsibilities, and Accountabilities

The Construction Manager reports to the Site Director and is responsible for the project delivery to the expectations of Safety, Quality, Predictable Cost and Schedule.

· Management of resources/talents assigned to the project (CSA/MEP Superintendent, Quality Manager, Energy Marshall, Logistic Coordinator/Project Engineer and ITIM)

· Working in collaboration with other site personnel for expeditious timely resolution of field queries, issues, and challenges

· Delivery of the project to the expectations of Safety, Quality, Predictable Cost and Schedule as per the approved project SLAs.

· Hold GC and contracted vendors accountable to their contracted deliverables.

· Perform site walks every day and track project’s progress on schedule, quality, and safety. Work closely with the site safety lead and contractors to reinforce safety culture at site. • Manage, monitor, and accountable for the construction scope, progress, execution, schedule, and cost as per approved baseline document.

· Ensure that all CSA and MEP works meet the highest quality standards and comply with relevant codes, regulations, and specifications

· Demonstrate visible leadership in the field by walking the jobsite daily to ensure compliance with safety, quality and schedule and progress.

· Work closely with the quality lead to document, report, and reinforce non-conformance remediations and resolution of issues.

· Maintain accurate records of all construction activities, including daily logs, progress reports, change orders, and as-built drawings. This documentation is essential for tracking project milestones, identifying areas for improvement, and resolving disputes.

· Support commissioning, start-up, troubleshooting and handover of the project to operations team.

· Budget and Controls

· Develops, manages, and reports on the scope, schedule, change orders, estimates, and budget of the project. Collaborates alongside the Cost team to provide overall cost and budget control support. Monitors the approved project budget and provides oversight and suggests necessary adjustments for project controls (e.g., Project Expenditure Request (PERs), Professional Services Request (PSRs), Change Orders, Pay Applications, etc.)

· Change Management - leads the implementation of organizational policies and processes, in compliance with Cloud Operations + Innovation (CO+I) partners with a focus on cost savings, scheduling optimization, value engineering, enhanced customer service, or improved asset management.

· Coordination - manages the day-to-day coordination for meetings and activities with vendors, cost managers, and/or owner/architect/contractors. Monitors and implements possible opportunities to discuss and integrate lessons learned.

· Drives Results - orchestrates work with internal and external partners to resolve complex issues and ensures schedule predictability to contracted milestones and in doing so may significantly impact global construction projects (e.g., establishing and executing upon team goals, following business processes, maintaining vendor relationships, and focusing collaboration efforts on agreed-upon project strategy and milestones).

· Financial Acumen - holds others accountable for identifying cost-effective solutions for the strategic and tactical delivery of a construction project. Develops and estimates project costs, budget management, and financial reporting.

· Goal Alignment - facilitates collaboration with other internal teams (e.g., Security (OSSC), Information Technology (MSIT), Legal, Project Engineering, Business Risk Management, etc.) to maintain a shared vision and goals for the projects.

· Managing Resources - reviews and provides feedback to the team and regional management regarding resource procurement, allocation, and human capital resources for future upcoming projects. Ensures storage space is provided for equipment/materials for current and future projects.

· Project Management - manages team's deployment of large-scale, campus, and/or region/subregion-based delivery solutions (e.g., new and/or retrofit data center solutions) while also socializing with regional leaders. Sets goals for internal and occasionally external project teams under their purview of responsibility, monitors completion of responsibilities, measures performance against contracted Key Performance Indicators (KPIs), and seeks and delivers feedback to achieve timely results. Provides regular reports regarding performance, insights, issues, and site visits performed (e.g., photograph evidence).

· Project Tracking - holds their team(s) accountable for on-schedule delivery of projects by ensuring project progress reports including scope, schedule, resources, and budget are provided.

· Risk Mitigation - establishes, reviews, and communicates risk mitigation goals and develops metrics, dashboards and/or scorecards to drive progress. Reviews roots cause analysis (RCAs), safety metrics, and communicate results to drive project action and individual development to lower-level staff and vendors.

· Safety and Regulation - reviews safe worksite(s) by adhering to organizational, industry procedures, and global safety policies. Reviews prior audit results and relevant legislation to manage safety compliance. Implements and manages safety performance improvement plans and any required mitigations. Shares lessons learned with relevant stakeholders.

· Technical Acumen - analyzes and recommends delivery options from a technical standpoint based on best practices and trends, supports the development and implementation of all organizational procedures and standards, and ensures they are followed by all team members and vendors.

· Vendor Management - leads the day-to-day management of vendors, ensuring compliance with contracts and prior audit results. Provides internal reporting to management on vendor performance and escalates as necessary to maintain commitments. Manages vendor performance relative to cash flow and budget summaries (with cost management support). Provides direction and recommended corrective actions guide vendors and internal support teams as needed.

· Vendor Selection - manages the preparation of Requests for Proposals (RFPs), Scope of Work (SOWs), Project Expenditure Requests (PERs), and other project approval tools and templates. Identifies and directs vendor scope of work, design review of site and building plans, change orders, and invoices.

Qualifications

Required/minimum qualifications

Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 10+ years related experience OR equivalent experience.

Preferred Qualifications

• Knowledge of ISO accredited Safety and Quality Managment Systems

• Construction Management

• Construction Planning

• Construction Processes

• Construction Risk

• Scope Management

• Decision Making

• Problem Solving

• Multitasking

Construction knowledge

• 5+ years of progressive responsibility in development of Mission Critical Facilities.

• Experience working for a General Contractor or trade.

• Detailed understanding of Logistics planning, and industry system used for site management

• Ability to independently manage deadlines and support staff

• Ability to Work independently in support of the DCD Project

• Cross-group collaborator and influencer across teams and organizations with proven success in participating in cross-functional teams to deliver on key projects

• Must be able to work within a dynamic team of full-time employees and consultants

• High personal standard to deliver a thoughtful, polished and quality work product

• Strong Verbal and Written Communication Skills.

Technical knowledge

• Knowledge of ISO accredited Safety and Quality Managment Systems

• Construction Management

• Construction Planning

• Construction Processes

• Construction Risk

• Scope Management

• Decision Making

• Problem Solving

• Multitasking

Additional or preferred qualifications

10+ years people management experience. 10+ years project management experience. 12+ years experience working on data center projects.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .