Job Information
Pedernales Electric Cooperative ERP System Administrator in Johnson City, Texas
ERP System Administrator
Johnson City, TX, US, 78636
PHYSICAL OFFICE LOCATION: 201 South Avenue F, Johnson City, TX 78636
Hybrid Work Options Available
$89,360 Minimum Starting Base Pay* + KPI Bonuses + Competitive Benefits
Qualifications may warrant greater starting base pay within the full pay range. Individual base pay is determined by experience, job-related skills, and relevant education or training.
Position Summary
This position is responsible for the management and maintenance of PEC’s enterprise resource planning (ERP) application throughout its full life-cycle from install through end-of-life and transition to replacement solutions. Partners with IT Operations to ensure system hardware, operation systems, and procedures meet application specifications and standards.
Essential Duties & Responsibilities
+ + Work directly with vendor and IT System Operations to upgrade and maintain the ERP system
Responsible for change management, refreshes, upgrade scheduling, and monitoring system jobs and performance
Partner with IT System Operations to implement and maintain the architecture necessary for efficient performance of the ERP system
Participate in projects to implement, or enhance, enterprise applications which interface with the ERP system
Perform complex configuration, change management and testing activities that support the architecture and integration between all applications
Investigate and resolve complex technical issues with the ERP system
Work with IT System Operations to troubleshoot, research and identify database and server problems
Facilitate and document root cause analyses of ERP performance issues and downtime
Manage the integrity of security design, including participation in the implementation of backup and recovery processes
Administer application security access and roles to protect data and software
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Participate in the planning of operational procedures for backup and recovery of databas
Assist in determining future growth requirements of applications in areas such as database size, nu mber of end-users and application functionality; works with IT Operations to address application capacity needs
Ensure the performance and reliability of the ERP system by monitoring these systems for high availability, and satisfactory response time
Implement recommended performance, productivity, or process enhancements relevant for the supported application
Communicate implemented enhancements to parties and conducts needed training
Monitor third party tools, such as Xymon for application and database performance, provides recommendations for enhancements and/or changes
Assist in writing technical and operation management documentation and specifications
Monitor enterprise application for user, and vendor adherence to change control procedures.
Complete support tickets in a timely fashion, based on service level agreements
Maintain frequent communication with stakeholder
Liaison between vendors, other IT groups, and end users
Complete higher level support tickets
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Maintain the security of confidential information
Stay abreast of advances in technology
Demonstrate regular and prompt attendance
Performs other related duties as necessary or assigned
Supervisory and/or Leadership Responsibilities
May provide technical direction to others and assist in the development process of less experienced system administrators
Knowledge, Skills & Abilities
+ + Knowledge of using computer systems, which may include setting up and using hardware and software programs, entering data, configuration or processing information
Skilled in principles and processes for providing customer service
Knowledge of system administration with ERP systems
Knowledge of security authorization design
Knowledge of various application/system monitoring architecture and development tools
Skilled in large ERP implementations in the areas of hosted and premise design tech, solution development and implementation.
Skilled in technical infrastructure, network/system operations, hardware capacity and high availability solutions
Skilled in monitoring and managing application performance
Skilled in identifying, analyzing, and resolving technical application and architecture problems
Skilled in scripting to automate processes
Skilled in anticipating and resolving conflict
Skilled in time management
Skilled in prioritizing and managing changing priorities
Ability to work with limited supervision
Skilled in communicating effectively verbally and in writing
Skilled in listening and understanding information verbally and in writing
Ability to anticipate, identify, analyze and resolve conflict and problems
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Minimum Qualifications - (Education, Experience)
Bachelor’s Degree in a related field
Directly related experience may substitute for education
Four years of Enterprise Application Integration AND/OR Security Administration experience
Experience in virtual server software, specifically VMware preferred
Experience in cloud architecture preferred
Linux experience preferred.
Oracle, SQL, PL/SQL or similar scripting experience preferred
ERP implementation experience preferred
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The employee may be required to stand; reach with hands and arms, stoop and kneel
The employee may be required to sit or stand for long periods of time
The employee may be required to lift, carry, push, pull or move up to 25 pounds
The employee may be required to travel
Exempt employees receive a fixed bi-weekly salary to compensate them for all hours worked during each pay period
This position may be required to work more than 40 hours per week
This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative.
Position Open Until Filled
Pedernales Electric Cooperative is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected Veteran status, age, or any other characteristic protected by law.
Join PEC
At PEC, we know happy employees produce great work. As a PEC employee, you’ll find we’re always willing to invest in you — because we know that we do better when you do better.