Job Information
Abbott Informatics Technical Lead in Johannesburg, South Africa
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
Career development with an international company where you can grow the career you dream of.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
The role Informatics Technical Lead in the in the Core Diagnostics Division will be a Client facing delivery and support manager focused on customer satisfaction, effective communication and application deployment. Also responsible for the direct management and development of a technical team focused on the end-to-end delivery of the AlinIQ Digital Health Applications.
What You’ll Do
Execute project work plans with a focus on timely completion & risk mitigation
Track and report on assigned project aspects on a regular basis
Enforce team compliance with all procedures and systems of record
Develop problem solving guidelines, checklists or other materials to assist team in effectively and proactively addressing customer needs and problems
Revise and keep up to date, all project documents and systems of record
Participate in team and customer meetings effectively
Lead the efficient cost management of your direct team in partnership with local controllers
Lead, direct, evaluate, and develop team members to effectively meet business objectives
Become a trusted advisor to customers
Prioritization and management of customer needs & conflicts, solutions leadership, effective team management and leadership with a continuous improvement mindset
Provide feature/ product enhancement input based on customer feedback
Maintain and assume accountability for a culture of high customer service
Required Qualifications
• Bachelors or equivalent Global Qualification, in Computer Science, Information Systems,
Background
7-10 years’ experience within an Informatics roles, ideally within a Laboratory or Hospital environment
3 years experience in a leadership role is essential.
Sound understanding of diagnostic laboratory workflows and the use of relevant software technologies in support of the same
Demonstrated hands on technical experience with laboratory information systems, middleware and/or analyzer management systems, inventory management systems and/or clinical decision support systems
Strong leadership skills in coaching, development and growth within the organization
Technical proficiency with general business applications such as MS Office, MS Project, Smartsheet
Strong project Management experience.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email corpjat@abbott.com