Job Information
The Estee Lauder Companies Associate Director, Education, Estee Lauder, TR China in Jing'an, China
Associate Director, Education, Estee Lauder, TR China
Brand: Estée Lauder Companies
Description
1) Decision Making
•Plan and develop training modules (blended training and E-learning) and all actionable training tools/program according to individual market launch strategy to ensure field sales (Beauty Advisors & generics sales staff) are confident to achieve desired results.
•Develop training holistic calendars that cover the field sales of product knowledge and selling behaviors training, to enable them to consistently achieve sales and services expectations.
•Make decisions about the development and career progress of AEM.
2)Problem Solving
•Develop solutions to improve the effectiveness of educational programs that caters to the sub-regional nuances with local market adoption and ensure that subregional specificities are taken into consideration. Adapt education strategy to custom-fit the needs of each travel retail market / retailer and level of audience to ensure immediate translation of learning.
•Work closely with Regional Education Manager to solve problems that arise in the development or delivery of educational programs to drive market focus and align action plans with education objectives
•Work with Regional Marketing Managers and relevant Affiliates on translation of education materials customized for the region for maximum efficacies. Collaborate with relevant Affiliate’s education of training support or sharing resources
3) Independence of Action and Accountability
•Act independently and take initiative to improve educational programs and the development of AEM
•Take ownership and responsibility for the development Beauty Advisors based on individual talent and skill to drive sales objectives and brand equity in travel retail environment by working in tandem with the sales team to ensure Beauty Advisors pass certification/accreditation.
•Ensure that all educational programs meet regulatory and compliance requirements.
4) Leadership
•Lead the sales team to support the skill development of field staff and monitor the KPIs of the field staff
•Provide overall support for branded live-streaming and offline marketing/sales events
•Provide leadership and guidance to the education team of the sub-region and foster a culture of continuous learning and development
•Collaborate with other key stakeholders in the company to ensure that educational programs align with overall company strategy
5) Budget Responsibility
•Ensure that educational programs are cost-effective and within budget. Identify areas where the education budget can be optimized
•Manage the assigned education budget for the region throughout the season. Make decisions about allocating funds for educational resources and programs.
Qualifications
Above 5 years of curriculum planning for field staff training-related experience, particularly in cosmetics / fragrance / luxury Retail business, including managerial experience over 3 years
Established track record in training, business management and people leadership.
Possess extensive knowledge in beauty, particularly in skincare and fragrance.
Excellent team player with strong leadership skills.
Job: Education / Training
Primary Location: Asia Pacific-CN-31-Jing'an
Job Type: Standard
Schedule: Full-time
Shift: 1st (Day) Shift
Travel: Yes, 75 % of the Time
Job Number: 248526