Job Information
Chubb Supervisor, Casualty Segmentation in Jersey City, New Jersey
JOB DESCRIPTION
This position will be responsible for the administrative management, staff development and technical claim results the Excess Casualty Segmentation unit. The individual will be responsible for overseeing a team of Segmentation Specialists tasked with reviewing Major Accounts excess and umbrella files, identifying severity, and where applicable, escalating to the Excess Complex unit for handling. The unit addresses a variety of claims involving commercial bodily injury, property damage, product liability, and personal injury claims on Major Accounts excess policies. The position will also be responsible for developing staff, succession planning and executing strategies to achieve goals and objectives. The ideal candidate will be responsible for the efficient, consistent delivery of service to our customers and business partners that meets or exceeds Chubb's standards and complies with all applicable statutes/regulations within the assigned jurisdiction(s).
This is a hybrid opportunity, 3 days in the Jersey City office and 2 days remotely.
Responsibilities
The desired candidate is service-oriented and possesses excellent leadership, organizational, training and staff development skills. The candidate must be able to make timely and appropriate decisions. Experience overseeing complex, high exposure, bodily injury and property damage claims, ensuring consistent handling across all Chubb entities is a strong plus. This position will:
Ensure high level of technical claim handling from professional claims staff.
Interact with business management and direct leadership responsible for Major Accounts underwriting to communicate claim trends which impact the business.
Ensure the Excess Segmentation team's operational activities meet and integrate with organizational requirements for quality management, and where applicable, internal and external audits, compliance and privacy policies and procedures.
Guide staff with the triaging and segmentation of Excess Casualty claims, ensuring appropriate internal stakeholder coordination and execution.
Provide outstanding customer service and work well with the insured, broker and TPA (when applicable) in the segmentation of claims.
Identify potential exposure to the Chubb excess policies.
Participate in regular and meaningful discussions with internal and external business partners.
QUALIFICATIONS
Seven
ABOUT US
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity