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JPMorgan Chase JP Morgan Wealth Management - Product Owner Client and Employee Virtual Meeting in Jersey City, New Jersey

JP Morgan & Co is a leading global financial services firm with assets of more than $2.7 trillion, over 240,000 employees and operations in over 60 countries. It operates across four business segments including Asset& Wealth Management, Corporate and Investment Banking, Commercial Banking and Consumer and Community Banking .

The JP Morgan Wealth Management business is focused on helping investors achieve their long-term financial goals and comprised of the Chase wealth management business, J.P. Morgan Securities and You Invest - our digital investing platform. The combined business has $400 billion in Assets under Management and 4,000 advisors who work out of 3,500 branches and 21 offices.

The Product Owner Client and Employee Virtual Meeting role plays a critical role with key partners and stakeholders in equipping the JP Morgan Wealth Management (JPWM) advisor and service teams with the needed capabilities to provide a first class experience.

The Role:

  • Product Ownership creating virtual meeting capabilities for employee and client interactions

  • Platform scope across several LOBs

  • Set the vision, strategy, defines success (e.g., KPIs, OKRs), makes decisions around product development and delivery processes, tools and strategy

  • Collaborate across business, design, operations, product, and technology teams to continuously improve the client and employee experience

  • Ensures end-to-end delivery across business, technical and digital channels

  • Organize, research, and analyze solutions to meet customer and business partner's need

  • Ability to demo product and solution to varied audiences: CIO, CEO, C-Level LOB executives, scrum team as well as Legal, Risk , Compliance.

  • Strong leadership skills and the ability to drive projects in collaboration with product owners and leaders of all levels

  • Cross-functional development process from ideation through development and commercial launch, collaborating with multiple internal, external, and executive teams to ensure coordination throughout product development, fostering and facilitating timely decision-making, driving the product and delivering success.

  • Partner closely with Engineering, design, and other internal teams to drive end to end client and employee success.

  • Lead complex projects and processes with multiple stakeholder

  • Develop Go to Market plan

  • Experience with design thinking

  • Leverage technical expertise to identify opportunities across the product area with a keen focus on product innovation, driving product strategy and execution

  • Hire, mentor, motivate, and retain a strong team

  • Respect, value and promote diversity, equity and inclusion

  • Define and manage the vendor management strategy and engagement

  • Develop and manage a process for monitoring vendors to ensure they meet their agreement and contractual obligations

  • Working knowledge of Collaboration tools such as Zoom, Oracle, Salesforce.

  • Drives monthly and quarterly business reviews with senior level stakeholders and partners

Qualifications:

  • 10+ years digital experience (mix of Corporate, Start up, Agency-Consulting)

  • 10+ years strategy and execution experience in launching apps, websites and digital experiences for both clients and employees

  • 10+ years launching/transforming digital experiences for a client base of millions of users

  • 10+ years experience leading and managing teams

  • 10+ years managing vendor engagements

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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