Job Information
Stanley Black and Decker Document Control Specialist in Jebel Ali, United Arab Emirates
Order Management
Quotation preparation as per request from customer sales on receipt of request
Orders to be processed accurately on receipt of PO from customer.
Order exceptions to be managed with external/internal customers.
Requesting finance for order release for packing /invoicing in case of credit block
Keep the customer informed on their order at any time of the process by Sharing of customer order book on weekly basis with updates
Establish dispatch timelines and keep customer updated on them (should be recommended after reviewing BO scenario and order maximization capability).
Weekly sales Calls with respective Sales managers for Order book review & monthly billing plan
Shipping & Documentation
Create shipments after necessary clearance for DC to Pick & Pack.
Invoice shipments after Pick & Pack is completed.
Pre-book transportation based on shipment details.
Prepare shipping documents, with SAP outputs.
Follow up with the forwarders for timely shipment collection.
Ensure documents are shared with customer before consignment reaches destination.
Delays should be highlighted for timely corrective actions.
documents to be shared wherever required.
Other Activities
Ensure Daily Order Tracker updating., Weekly risk assessment tracker to Customer Service Manager
Periodic cleanup of order book. Deallocation of stock ageing over 3 months
Follow up with the forwarders for exit certificates after the shipment has left our DC.
Retrieval of customs documents and submission to customs team within the required time frame.
Build strong working relationships with internal and external customers.
Customer claim management to be closed within 30 days from receipt via dispute management portal
Revenue recognition tracker updating for drop shipments on monthly basis
We Don’t Just Build The World, We Build Innovative Technology Too.
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
Who We Are
We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
What You’ll Also Get
Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development:
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.
Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.